Manager, Human Resources
At a glance
Manager-level HR Business Partner & Generalist role at Age Care. Mississauga · full-time · CA$100,000–CA$112,500 base.
hrroles summary, based on the employer's posting.
What you'll do
- Guide managers and employees through employee relations issues, investigations, performance concerns, complaints, discipline and terminations
- Help leaders apply collective agreements, track grievance steps and resolve disputes across unionized workplaces
- Support WSIB claims, attendance programs and plans for employees returning safely to work
- Respond to incidents at Ontario residences and coach site leaders on workplace challenges and employee engagement
- Use Workday and UKG to maintain employee records, reporting and HR processes, while supporting HR initiatives and policy changes
What you bring
- At least five years of progressive HR work, including broad generalist responsibilities and labour relations
- Post-secondary HR education or a diploma, or an equivalent blend of education and experience
- Knowledge of employment law, labour relations, WSIB, investigations and performance management
- A valid driver's licence, regular site travel availability and a current Vulnerable Sector Check or willingness to obtain one
Who this fits
This manager role suits an experienced HR professional comfortable advising leaders in a complex, multi-union setting. You’ll work from the Mississauga office in a hybrid arrangement and travel regularly to Ontario sites. The position is full-time, reports to the Vice President of Human Resources and requires a current Vulnerable Sector Check, including a criminal background check, or willingness to obtain one.
From the employer
Work Location: AgeCare Corporate-Ontario
FTE: 1.0, 37.5 hours weekly
Employment Type: Regular Full-Time
Salary: $100,000 - $112,500
This is a hybrid role based out of the Mississauga office, with required travel to Ontario sites.
The Opportunity
AgeCare is seeking an experienced Manager, Human Resources, Operations (Ontario) to provide strategic and operational HR support across our Ontario communities. Reporting to the Vice President of Human Resources, this role partners with site leadership to provide expert guidance on employee and labour relations, workplace practices, performance management, and the application of HR policies and collective agreements.
Working in a complex, multi-site and multi-union environment, the Manager, Human Resources provides trusted advice, coaching, and support to leaders and employees while helping ensure consistent, fair, and effective HR practices across the organization.
This is an opportunity for an experienced HR professional to build strong partnerships with leaders, navigate complex workplace matters, and contribute to a positive and engaged workplace culture that supports AgeCare employees and the residents we serve.
What You Will Do
Provide advice, interpretation, coaching, and guidance to managers and employees on employee and labour relations matters, workplace policies and procedures, performance management, complaints, investigations, conflict resolution, absenteeism, progressive discipline, and terminations.
Support the interpretation and application of collective agreements, including grievances and other labour relations matters, and assist with effective dispute resolution strategies.
Assist with monitoring the frequency and duration of steps within the grievance procedure and provide guidance to leaders throughout the process.
Support WSIB claims, return-to-work planning, Attendance Management Programs, and Early and Safe Return to Work Programs.
Respond to employee and workplace incidents at residences in a timely manner and provide appropriate HR support and guidance to site leadership.
Coach and support leaders in addressing workplace challenges, strengthening employee engagement, and fostering positive workplace cultures.
Collaborate with HR colleagues and senior leaders on HR programs, initiatives, policy implementation, and continuous improvement.
Maintain a high level of discretion and confidentiality when managing sensitive employee and workplace matters.
Utilize HRIS and other systems, including Workday and UKG, to support accurate employee information, reporting, and HR processes.
What You Bring
Post-secondary education or diploma in Human Resources Management or an equivalent combination of education and experience.
CHRP certification is an asset.
A minimum of 5 years of progressive HR experience, with strong generalist and labour relations experience.
Experience working in a complex, multi-union environment is preferred.
Experience in Long Term Care or Assisted Living is preferred.
Knowledge of employment legislation, labour relations practices, WSIB, workplace investigations, performance management, and HR best practices.
Strong written and verbal communication skills, with the ability to build and maintain positive working relationships at all levels of the organization.
Strong organizational and time management skills, with the ability to manage competing priorities and work independently.
Ability to demonstrate sound judgment, discretion, and sensitivity when managing complex and confidential matters.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Experience with HRIS systems such as Workday or UKG is an asset.
A valid driver's license and the ability to travel regularly between sites.
Must be able to provide a complete and current Vulnerable Sector Check, including a Criminal Background Check, completed within the past six months, or be willing to obtain one.
What We Offer
Competitive pay and benefits: Competitive salary, health benefits, and paid time off.
Career growth: Opportunities for training, education, and advancement.
Supportive culture: A diverse and inclusive HR team.
Meaningful work: Work that helps employees bring their best to work and provide exceptional care to the residents we serve.
Recognition: A workplace where hard work is valued and celebrated.
About AgeCare
For over 25 years, AgeCare has been dedicated to creating vibrant and supportive communities, providing high-quality care and fostering meaningful connections. With over 50 communities across Alberta, BC and Ontario, we offer a comfortable, home-like atmosphere where residents can age with dignity and respect. Guided by our values of trust, quality, respect and teamwork, our compassionate and dedicated team is at the core of our success, ensuring that residents enjoy a rich quality of life in an environment tailored to their needs.
Ready to Make a Difference?
If you’re passionate about delivering exceptional care and excited to join a compassionate, dedicated team, AgeCare is the place for you! Help us create a welcoming and nurturing home for our residents. Apply today!
At AgeCare, we value diversity and inclusion and encourage all qualified individuals to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!