HR Operations Coordinator - FTC
At a glance
Mid-level People Operations & HRIS role at Burberry. Leeds · no salary stated · we estimate £35,143–£50,500 across the United Kingdom.
Burberry has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Handle HR administration from hiring through departure, including onboarding and changes to employee contracts
- Answer complex staff questions using company rules and local employment law as your guide
- Work with employee relations and HR business partners on people processes and their paperwork
- Take over escalated manager queries and bring them to an accurate, timely resolution
- Use data and feedback to spot process improvements, while supporting training, translations and HR projects
What you bring
- You have worked in HR operations, HR administration or a shared-services setting
- You speak English fluently and also speak German, French, Italian or Spanish
- You communicate well with varied stakeholders and deliver strong customer service
- You can manage competing tasks carefully, with accuracy and strong organisation
Who this fits
This role suits someone who can support employees and managers across multiple regions and adapt to a fast-moving workload. It is a fixed-term maternity cover position through September 2027, based in Leeds, United Kingdom.
From the employer
Job Purpose
We are hiring an HR Operations Coordinator to join Burberry's HR team and help deliver an outstanding employee experience across the UK, Europe, the Americas and the Middle East. This role plays an important part in supporting colleagues throughout the employee lifecycle, ensuring HR processes are delivered with accuracy, efficiency and care. Working closely with HR partners, managers and employees, you will help provide a seamless service while contributing to continuous improvements in the way we support our people. This is an opportunity to make a meaningful impact within a collaborative and fast-paced environment.
Responsibilities
- Deliver end-to-end HR administration across the employee lifecycle, including new starters, contract changes, onboarding and leavers.
- Resolve complex HR queries and provide guidance in line with company policies and local employment legislation.
- Partner with Employee Relations and HR Business Partners to support people-related processes and documentation.
- Act as an escalation point for managers, ensuring queries are resolved accurately and in a timely manner.
- Identify opportunities to improve processes, enhance service delivery and elevate the employee experience through data and insights.
- Support training, knowledge sharing, translations and wider HR projects across the function.
Personal Profile
- Experience working within an HR operations, HR administration or shared services environment.
- Fluent in English and at least one of the following languages: German, French, Italian or Spanish.
- Strong customer service and communication skills, with the confidence to engage with stakeholders at all levels.
- Comfortable using HR systems and Microsoft Office applications; experience with SAP SuccessFactors would be advantageous.
- Excellent attention to detail, organisation and accuracy when managing multiple priorities.
- A collaborative and adaptable approach, with the ability to work effectively in a fast-paced environment.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.