Manager, Oracle HCM Support
At a glance
Manager-level People Operations & HRIS role at Digital Realty Global. Dallas · full-time · $100,000–$125,000 base.
hrroles summary, based on the employer's posting.
What you'll do
- Configure Oracle HCM features across recruiting, core HR, time and absence, benefits, performance, and compensation
- Shape HCM and ERP connections to downstream systems, including integration plans and data migration approaches
- Work with analysts and business partners to define needs for system changes, reports, integrations, and conversions
- Investigate Oracle HCM problems, test fixes, and assist with implementation and release work
- Maintain system documentation and handle support cases with Oracle
What you bring
- You have a bachelor’s degree and at least five years of relevant experience
- You have worked with Oracle HCM Cloud, Oracle Integration Cloud, and Visual Builder Studio
- You’ve supported integrations and data migration planning
Who this fits
This role suits someone who can work across technical and functional HR systems, explain complex technical topics clearly, and solve problems analytically. The position is listed in Dallas, Austin, Denver, Charlotte, or New York.
From the employer
Position Title: Oracle HCM Cloud Analyst
Location: Dallas, TX | Austin, TX | Denver, CO | Charlotte, NC | New York, NY
Your Role
You will serve as a key Oracle HCM Cloud expert, responsible for configuring, supporting, and optimizing HR systems that enable business operations and strategy. This role partners closely with IT and business stakeholders to ensure seamless system performance, integrations, and continuous improvement across enterprise applications and data environments.
What you’ll do
- Oracle HCM Cloud subject matter expert across ORC, Core HR, Time & Absence, Benefits, Performance Management, and Workforce Compensation
- Perform hands-on configuration across both functional and technical components
- Build and maintain strong understanding of enterprise application topology
- Orchestrate integration strategy between HCM/ERP cloud and downstream systems
- Develop data migration strategies and advise on data privacy and audit best practices
- Strengthen systems and data foundation to enable broader business strategy
- Partner with Business Analysts and stakeholders to gather requirements for enhancements, reports, integrations, and conversions
- Develop and maintain functional and technical documentation
- Manage and resolve Oracle Service Requests with Oracle Support
- Troubleshoot and resolve system issues, perform unit testing, and support implementation and deployment activities
What you’ll need
- Experience with Oracle HCM Cloud, Oracle Integration Cloud, and Visual Builder Studio
- Bachelor’s degree and 5+ years of relevant experience
- Strong analytical and problem-solving skills
- Experience supporting integrations and data migration strategies
- Ability to communicate complex technical concepts clearly and effectively
- Strong interpersonal, communication, and presentation skills
- Ability to work across both technical and functional domains
- Adaptability and willingness to learn new technologies and business processes
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL® provides customers with a secure data meeting place and a proven architecture for powering innovation and managing Data Gravity challenges. With 300+ facilities in 50+ metros across 25+ countries, we enable global connectivity and growth.
A bit about our team
IT
Our IT team is at the heart of our business. We design, build, and support the systems and infrastructure that power Digital Realty globally. From enterprise applications to network and data services, we drive innovation, scalability, and performance while partnering closely with the business to deliver impactful solutions.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a collaborative and innovative team. You’ll work across functions, contribute to meaningful projects, and grow your career in a supportive and inclusive environment.
Training and Development
Join our team and gain the support to succeed from day one. Our onboarding and continuous development programs provide the tools, training, and career pathways to help you grow your expertise and make a lasting impact.
Health and Safety
Safety isn't just a priority at Digital Realty; it's critical to everything we do. We are committed to safeguarding our people, protecting assets, and securing data through a strong culture of care and operational excellence.
Our Compensation Philosophy
Digital Realty offers a competitive compensation package, comprehensive benefits, and a performance-driven environment that rewards contributions aligned with company goals and values.
Compensation Range
$100,000 – $125,000 annually
Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.