Training Specialist, Operations
At a glance
Mid-level Learning & Development role at DSV. Chandler · no salary stated · we estimate $76,570–$118,500 across the United States.
DSV has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Coach warehouse employees on the job, then check their progress and how well the instruction worked
- Prepare training sessions using established materials, and finish them within the set timelines
- Record each associate’s training, including dates and work areas covered, and update supervisors on progress
- Teach material-handling equipment use for general training and certification purposes
- When training is not underway, take on warehouse tasks and provide refresher instruction when requested
What you bring
- A high school diploma or GED is required
- You can use Microsoft Office and communicate clearly in spoken and written English
- You bring experience in logistics, distribution or a related setting, plus familiarity with warehouse operations or training
- You have current or prior experience with a WMS or RF scanner
Who this fits
This role suits someone who can teach individuals and groups, coach coworkers, and keep training organized alongside warehouse work. You’ll work Monday through Friday, from 8:00 a.m. to 5:00 p.m., in Chandler. Overtime may be required, and warehouse temperatures can range from mild to moderate in warmer and colder months.
From the employer
DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - Chandler, 4500 S. Dobson Rd
Division: Solutions
Job Posting Title: Training Specialist, Operations
Time Type: Full Time
Shift: Monday - Friday, 8:00am - 5:00pm
Hourly Rate: $20.50 – $25.63
POSITION SUMMARY
The Operations Training Assistant will organize and facilitate training activities at the site in support of DSV’s overall training strategy. Serves as an ongoing assistant with educational and training resource to ensure all facility employees receive training needed to effectively complete their jobs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide effective on-the-job training and coaching.
- Observe and evaluate associates to measure progress and to evaluate effectiveness of training.
- At the completion of training, submit a completed training plan, indicating date and areas trained (i.e. picking, packing).
- Attend staff meetings and other meetings as required by leadership.
- Provide refresher training at the request of leadership.
- When not perform training, execute warehouse duties as assigned.
- Ensures training sessions are properly prepared and executed with established materials, within established timelines.
- Provide feedback and training progress to Supervisors and Managers based on individual trainee needs.
- Document/track the training for associates.
- Trains staff on Material Handling Equipment for general training and purpose of certification.
OTHER DUTIES
- Performs other duties as assigned.
- Work overtime as dictated by business whether mandatory or voluntary.
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
- High school diploma or GED required.
Certificates, Licenses, Registrations or Professional Designations
- None
Other
- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
- Proficiency with Microsoft Office
Language Skills
- English (reading, writing, verbal)
- Bilingual, Spanish preferred
Other
- Previous experience working in a logistics/distribution/relevant environment.
- Current or prior experience using WMS.
- Current or prior experience using RF Scanner.
- Working knowledge of field operations and/or training principles.
- Software skills, including use of Microsoft Office software and web-based applications.
- Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
- Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
- Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
- Ability to mentor, coach, and act as a knowledge resource to other employees.
PHYSICAL DEMANDS
Occasionally
- Bending
Frequently
- Walking and Standing
Constantly
- Sitting
Ability to Lift/Carry and Push/Pull
- 11-20 pounds
- Reach above shoulder, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
For this position, the expected base pay range is $20.50 – $25.63 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.