Human Resources Specialist
At a glance
Mid-level HR Business Partner & Generalist role at Dufry. Charleston · no salary stated · we estimate $77,500–$122,685 across the United States.
Dufry has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Run hiring from posting roles through screening, interview scheduling and new-hire setup
- Handle employee questions about pay, schedules and workplace policies, escalating sensitive issues when needed
- Support confidential investigations and employee relations cases while protecting private information
- Keep personnel files and HR systems current, and complete reporting, data entry and document retention
- Lead new-hire orientation and help operations follow employment rules and airport requirements
What you bring
- At least two years of administrative experience, with more than two years combined across education and experience
- Coursework toward an HR credential or practical knowledge of employment laws, regulations and HR practices
- Strong customer service and communication skills, with sound judgment around confidential matters
- Comfort with Microsoft Office and HR systems, plus the ability to learn unfamiliar technology quickly
Who this fits
This mid-level role suits someone who can support hourly staff and operations across airport retail and food-service locations. You’ll work on site five days a week at assigned locations, with travel potentially reaching ten percent.
From the employer
The HR Specialist provides essential administrative and operational support to the People & Culture department at Charleston International Airport, comprised of Retail, Dunkin’, and Chick-fil-A locations. This role is responsible for executing core HR functions including recruitment, onboarding, compensation, benefits administration, and employee relations, while ensuring full compliance with applicable labor laws and company policies.
Essential Functions:
- Serve as an onsite HR representative, supporting operations management and hourly team members
- Assist in the implementation of corporate and local People & Culture initiatives
- Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies
- Coordinate and support confidential investigations and employee relations matters
- Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate
- Partner with operations to ensure compliance with airport and landlord policies and expectations
- Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics
- Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns
- Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention
- Facilitate new hire orientation to ensure a positive and compliant onboarding experience
Minimum Qualifications:
- 2–4 years of administrative experience, ideally in HR
- 1+ year of hospitality, food & beverage, or retail experience preferred
- Combined education and experience must exceed 2 years
- Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required.
- Strong customer service, communication, and interpersonal skills
- High level of professionalism, confidentiality, and discretion
- Detail-oriented with excellent organizational abilities
- Able to interpret and simplify policies and legal documents for team understanding
- Proficient in Microsoft Office; skilled in creating documents, spreadsheets, and presentations
- Comfortable using HRIS and business systems; quick to learn new technologies
Location/Travel:
- Requires on-site attendance to assigned location(s) five days per week: this is NOT a remote position
- May require up to 10% travel
Opportunity, growth, and meaningful rewards! We offer:
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- *401(k) retirement plan
- *Company paid life insurance
- *Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).