Digital Learning Manager
Hybrid Full-time Manager Learning & Development
At a glance
Manager-level Learning & Development role at Frontline. Full-time · £45,288–£48,863 base.
SalaryStated by Frontline
£45,288 – £48,863
Base salary for this role, in GBP per year, as published in the posting.
RoleLearning & Development
SeniorityManager
WorkplaceHybrid
EmploymentFull-time
Base pay£45,288–£48,863
PostedOct 13, 2026 · 6d ago
Role brief
hrroles summary, based on the employer's posting.
What you'll do
- Turn curriculum plans into accessible digital courses, resources and assessments across Frontline programmes
- Oversee learning platforms and learner journeys, using feedback and data to improve how they work
- Set quality checks for digital content and assessments, including accessibility testing and governance
- Lead Digital Learning Officers, plan workloads and support their performance and professional growth
- Work with programme teams to apply approved AI tools and automation to improve learning services
What you bring
- You have worked in digital learning, learning technology, e-learning or digital content development
- You have coordinated digital learning across multiple programmes, projects or workstreams
- You have managed or supervised staff and helped them develop
- You can build and quality-check online learning, with knowledge of instructional design and accessibility
- You know Moodle or a comparable virtual learning environment well
Who this fits
This manager role suits someone who can guide a digital learning team and coordinate work across programmes and stakeholders. The role is hybrid, with two weekly days at the London office. If you live outside the M25, you can discuss a more flexible office pattern at offer stage; getting to the office is at your own expense.
From the employer
Contract: Full time, permanent
Salary: £45,288.27 (£48,863.65 inclusive of London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Please note that travel to the London office is at your own expense.
Please note this ad will close on Tuesday 3rd November at 9am.
Frontline is entering an exciting period of growth and development as we continue to expand our programme portfolio and strengthen the support we provide to social workers and leaders throughout their careers.
We deliver a range of programmes and services that support participants at different stages of the social work career pathway, from those entering the profession through to experienced leaders. As our organisation grows, we are continuing to invest in the people, systems and capabilities needed to support high-quality delivery across our portfolio.
As we move through this period of growth and change, some aspects of the role, including its job title, reporting line and directorate, may be subject to change as our future organisational structure takes shape.
The Digital Learning Manager will provide operational leadership across Frontline’s programme portfolio, overseeing the design, development, implementation and improvement of digital learning products, content and services, ensuring participants receive a high-quality, accessible and engaging digital learning experience. Working within the central Digital Learning Team, the postholder will collaborate with programme, curriculum and delivery teams to translate learning designs into effective digital experiences, including learner journeys, e-learning, digital resources, and assessments. The postholder will line manage Digital Officers and will lead digital content production, platform management, accessibility, testing, learner experience and quality assurance. They will maintain high standards whilst identifying opportunities to improve efficiency, scalability and learner experience using automation, artificial intelligence and emerging technologies. Reporting to the Senior Digital Learning Team Lead, the postholder will support service improvement and help embed user-centred design, accessibility and continuous improvement across Frontline’s programmes. Accessibility, quality assurance and governance
Salary: £45,288.27 (£48,863.65 inclusive of London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Please note that travel to the London office is at your own expense.
Please note this ad will close on Tuesday 3rd November at 9am.
Frontline is entering an exciting period of growth and development as we continue to expand our programme portfolio and strengthen the support we provide to social workers and leaders throughout their careers.
We deliver a range of programmes and services that support participants at different stages of the social work career pathway, from those entering the profession through to experienced leaders. As our organisation grows, we are continuing to invest in the people, systems and capabilities needed to support high-quality delivery across our portfolio.
As we move through this period of growth and change, some aspects of the role, including its job title, reporting line and directorate, may be subject to change as our future organisational structure takes shape.
The Digital Learning Manager will provide operational leadership across Frontline’s programme portfolio, overseeing the design, development, implementation and improvement of digital learning products, content and services, ensuring participants receive a high-quality, accessible and engaging digital learning experience. Working within the central Digital Learning Team, the postholder will collaborate with programme, curriculum and delivery teams to translate learning designs into effective digital experiences, including learner journeys, e-learning, digital resources, and assessments. The postholder will line manage Digital Officers and will lead digital content production, platform management, accessibility, testing, learner experience and quality assurance. They will maintain high standards whilst identifying opportunities to improve efficiency, scalability and learner experience using automation, artificial intelligence and emerging technologies. Reporting to the Senior Digital Learning Team Lead, the postholder will support service improvement and help embed user-centred design, accessibility and continuous improvement across Frontline’s programmes. Accessibility, quality assurance and governance
- Lead accessibility, testing and quality assurance across digital learning.
- Ensure compliance with WCAG 2.2 AA and inclusive design standards.
- Maintain quality assurance processes for content, assessments and learner resources.
- Ensure compliance with governance and information management requirements.
- Monitor quality, address issues and identify improvements across programmes.
- Identify opportunities to use artificial intelligence, automation and emerging technologies to improve quality, efficiency and learner experience.
- Support the responsible implementation of approved AI-enabled tools across digital learning design, development and operations.
- Work with programme and operational teams to improve processes.
- Share learning and good practice across teams.
- Lead digital learning delivery across Frontline’s programmes.
- Oversee the development of online learning, resources, assessments and platform-based experiences.
- Translate curriculum and learning designs into engaging, accessible digital experiences.
- Maintain consistent content development standards and processes across Frontline’s programmes.
- Plan delivery, resources and dependencies during programme design and mobilisation
- Oversee the operation and improvement of digital learning platforms and services.
- Ensure consistent, accessible learner journeys, content structures and workflows..
- Use feedback and data to improve learner experience and platform functionality.
- Coordinate platform changes, testing and releases.
- Line-manage Digital Learning Officers and deputise for the Senior Digital Learning Team Lead as required.
- Lead workload planning, performance and professional development.
- Monitor capacity and resolve competing priorities
- Oversee the Digital Learning service desk and support the team to address recurring issues.
- Develop team capability and foster a collaborative, high-performing and solutions-focused culture.
- Manage implementation and delivery risks, issues and dependencies.
- Act as a key point of contact for digital learning across Frontline’s programmes.
- Build strong relationships with programme, curriculum, pedagogy, delivery and operational teams.
- Clarify requirements and manage expectations around scope, priorities, timescales and capacity.
- Provide practical advice on digital learning, accessibility and learning technologies.
- Communicate progress, risks and decisions clearly.
- Working in a digital learning, learning technology, e-learning or digital content development role.
- Leading or coordinating digital learning activity across multiple programmes, projects or workstreams.
- Managing or supervising staff and supporting their development.
- Strong working knowledge of Moodle or comparable Virtual Learning Environments.
- Designing, building and quality assuring digital learning content, including e-learning and online learning resources.
- Strong understanding of instructional design principles, digital pedagogy and online and blended learning models.
- Implementing accessibility standards within digital learning environments, including WCAG 2.2 AA.
- Establishing or applying quality assurance processes for digital content and learning products.
- Good understanding of learner experience, user-centred design and digital learning best practice.
- Experience using technology, automation or digital tools to improve efficiency, quality or user experience.
- Working with multiple stakeholders and managing competing priorities.
- Creating digital learning content using tools (e.g. Articulate Rise)
- Experience working within professional development, education, training or learning organisations.
- Knowledge of HTML, SCORM, or related technologies used within digital learning environments.
- Experience implementing AI-enabled tools within learning, content development or digital operations.
- Familiarity with agile ways of working, service design or user research methodologies.
- Relevant professional qualification or equivalent experience in education, teaching, learning, digital learning, learning technology or instructional design.
- Strong leadership and team management skills.
- Excellent organisational and project management skills.
- Strong attention to detail and commitment to quality.
- Excellent communication and stakeholder management skills.
- Confident translating technical concepts into accessible language.
- Strong problem-solving skills and sound judgement.
- Comfortable working across multiple programmes and priorities.
- Curious about emerging technologies and the opportunities they create for learning and operational improvement.
- Committed to continuous improvement and evidence-informed decision making.