Human Resources Advisor
At a glance
Mid-level HR Business Partner & Generalist role at Intelcomgroup. Canada, Quebec, Sherbrooke · full-time · no salary stated · we estimate CA$70,094–CA$103,367 across Canada.
Intelcomgroup has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Handle onboarding, employee files, disciplinary steps and workforce changes as part of daily HR support
- Keep HRIS records accurate and help update HR policies, procedures and workplace practices
- Guide managers on policy use, performance issues, conflict resolution and employee relations
- Support injury, disability, compensation claims, grievances and internal investigations
- Analyze HR data and KPIs, prepare reports, and assist with metrics and departmental projects
What you bring
- A university degree in human resources, business administration or a related field
- One to three years of experience in human resources
- Strong French communication skills, working English, Microsoft Office ability and experience with HRIS
Who this fits
This mid-level role suits someone who can balance day-to-day HR administration with manager guidance, employee relations and data reporting. You’ll need sound judgment and discretion when handling confidential information. French is required at a high level, alongside working proficiency in English.
From the employer
Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistic
Responsibilities
- Manage day-to-day human resources activities, including employee onboarding, personnel file administration, disciplinary actions, and workforce changes.
- Maintain accurate employee records and ensure data integrity within the Human Resources Information System (HRIS).
- Participate in the development, implementation, and ongoing maintenance of HR policies, procedures, and practices.
- Ensure compliance with internal policies and applicable legislation and regulations, including Québec’s Law 25 respecting the protection of personal information.
- Support managers in the application of HR policies, performance management, conflict resolution, and employee relations matters.
- Provide first-level guidance and support to managers to promote effective people management practices.
- Contribute to maintaining a positive, respectful, and engaging work environment.
- Assist with the management of workplace injury, disability, and workers’ compensation claims.
- Support the handling of grievances, internal investigations, and other labour and employee relations matters.
- Conduct research, analyze HR data and key performance indicators (KPIs), prepare reports, and provide recommendations.
- Assist in the preparation of activity reports and HR metrics and statistics.
- Provide support to various HR functions and departmental projects.
- Perform other related duties as assigned.
Qualifications
- University degree in Human Resources, Business Administration, or a related field.
- 1-3 years of experience in Human Resources.
- Excellent verbal and written communication skills in French and good working proficiency in English.
- Proficiency with Microsoft Office Suite and experience using Human Resources Information Systems (HRIS).
- Strong interpersonal, communication, and collaboration skills.
- Excellent analytical, problem-solving, and critical-thinking abilities.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Ability to handle confidential information with discretion and professionalism.
- Adaptability and initiative in a dynamic and evolving work environment.
- Strong teamwork skills, sound judgment, autonomy, and accountability.
Why Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program
…and much more.
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.