Learning & Development Specialist – Driver Training
At a glance
Mid-level Learning & Development role at My NRMA. Sydney Olympic Park · full-time.
Pay not stated Learning & Development salary
hrroles summary, based on the employer's posting.
What you'll do
- Run approved driver courses for corporate clients, and lead group onboarding and refresher sessions for trainers
- Coach instructors individually in vehicles, helping them build their delivery skills
- Review instructor and learner feedback, then use it to strengthen course content, teaching methods and road routes
- Coordinate with internal teams on training standards, while keeping records and completing course administration
What you bring
- You hold tertiary qualifications, the specified driver-training Certificate IV and the Training and Assessment Certificate IV
- You have a current unrestricted driver’s licence and experience training, coaching or facilitating
- You can assess capability against set standards, give useful feedback and adapt sessions for different audiences
- You have developed training materials and can use common digital tools while maintaining accurate records
Who this fits
This mid-level, hands-on role suits someone who enjoys coaching instructors and delivering training focused on road safety. It is based onsite at Sydney Olympic Park, with travel across Sydney, regional NSW and the ACT, plus occasional interstate and New Zealand trips.
From the employer
We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.
That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.
Learner and Workplace Training
Do you have a passion for road safety and developing people to be their best on the road?
NRMA Driver Training is looking for a Learning & Development Consultant – Driver Training to design, deliver and continuously improve our corporate driver training and instructor capability programs. This is a hands‑on role where you’ll see the real impact of your work in workplaces, instructor communities, and on the road.
What you’ll do
In this role, you’ll play a key part in the delivery and ongoing improvement of NRMA’s Corporate Driver Training program. You’ll work closely with instructors, trainers and internal stakeholders to ensure quality, consistency and best‑practice delivery across our programs.
This is a varied role that combines training delivery, coaching, instructional input and continuous improvement.
Key responsibilities
- Deliver approved driver training programs to corporate clients
- Deliver induction and ongoing group training for new and existing driver trainers
- Provide 1:1, in‑car coaching to instructors to support capability uplift
- Analyse instructor and participant feedback to improve training effectiveness
- Contribute to the design and improvement of training content, delivery approaches and on‑road routes
- Work closely with internal stakeholders to ensure training meets agreed standards
- Maintain training records and complete required administration
What You'll Bring
You’re a confident facilitator and coach who enjoys working in a dynamic, customer‑focused environment. You’re passionate about road safety, value quality training outcomes, and are comfortable working with a diverse group of trainers and clients.
You’ll bring:
- Experience in training, coaching or facilitation (services environment preferred)
- Strong communication and interpersonal skills
- Demonstrated ability to coach and assess competency consistently against defined standards (including providing clear, constructive feedback)
- Ability to manage multiple priorities in a fast‑paced environment
- Commitment to high‑quality customer service
- Willingness to travel across Sydney metro, regional NSW and the ACT (with occasional interstate/NZ travel)
Qualifications & requirements
- Tertiary qualifications TLI41225 Certificate IV in Motor Vehicle Driver Training and TAE Certificate IV (TAE40122) Training and Assessment
- Current unrestricted driver’s licence
- Experience in content development for training programs, including Competence using common digital tools (e.g. LMS, MS Teams, Excel, PowerPoint) / presentation design skills for training administration and reporting and maintaining accurate training records
- Willingness to travel across Sydney metro, regional NSW and the ACT (with occasional interstate/NZ travel)
- Understanding of adult learning principles and learner engagement
- Strong facilitation skills with the ability to adapt delivery to different audiences (frontline, instructors, corporate clients) and learning needs
- High level planning, organisation and attention to detail, including preparation of lesson plans, session resources and assessment documentation
What’s in it for you
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
- Enjoy a flexible hybrid work model with 2 days in the office and 3 days working from home
- Grow your career with ongoing learning, paid training, and development opportunities that help you build new skills and advance with confidence
- Progressive flexibility and well-being benefits to balance all of life's priorities
- Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Employee referral program where you may be eligible for a referral bonus of up to $2,000
- Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.
Know You Belong
We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.
We’re recruiting with urgency and will be reviewing applications as they’re submitted. Early applications are encouraged. As part of our recruitment process, successful applicants will be required to complete pre-employment checks.
Join the NRMA and grow your career with us. Apply now, we cannot wait to hear from you or visit our careers site to find out more!
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.