hrroles

Training Coordinator II (Training Coordinator / Registrar)

Nationwide IT Services nw-its.com Open · verified Oct 18, 2026
Arlington Full-time Mid-level Learning & Development

At a glance

Mid-level Learning & Development role at Nationwide IT Services. Arlington · full-time · $100,000–$175,000 base.

SalaryStated by Nationwide IT Services
$100,000 – $175,000
Base salary for this role, in USD per year, as published in the posting.
This role, from Nationwide IT ServicesOur estimate for the market: $137,500–$142,400Median $137,500
The range includes the market median of $137,500 for mid-level learning & development roles in Arlington.
Worked out from 5 postings that stated pay, median $137,500. Last updated Oct 19, 2026.
RoleLearning & Development
SeniorityMid-level
LocationArlington
EmploymentFull-time
Base pay$100,000–$175,000
PostedOct 15, 2026 · 4d ago
Role brief

hrroles summary, based on the employer's posting.

What you'll do

  • Run student sign-ups for National Guard courses and process enrollment updates or withdrawals under set procedures
  • Keep rosters, student files and completion records current, correcting discrepancies with the appropriate staff
  • Answer inquiries about course dates, available seats, enrollment rules and registration steps
  • Share class dates and deadlines with instructors and course managers, and prepare course materials and reports

What you bring

  • At least three years in customer service, including eighteen months or more handling course registrations
  • Experience coordinating training enrollment and keeping student files, rosters and supporting records
  • You can track and answer information requests, organize competing tasks and meet deadlines
  • You communicate clearly with students and staff, and can use Microsoft Office applications

Who this fits

This on-site role suits someone who has supported training administration and can work with students, instructors and Government personnel. You need an active Secret clearance. The primary workplace is in Arlington, with work possible at other National Capital Region Government sites and travel for training activities.

From the employer

Training Coordinator II (Training Coordinator / Registrar)
Location: Arlington, VA (On-site)
Customer: National Guard Bureau (NGB)
Security Requirement: Active Secret

Position Overview
Nationwide IT Services (NIS) is seeking an experienced Training Coordinator II to support a proposal effort for the National Guard Bureau (NGB) Technical and Staff Support Services (TSSS) program.

The Training Coordinator will provide administrative, registration, and student support services for National Guard training and education programs. This position will manage course registration activities, maintain student records, respond to training inquiries, and coordinate with instructors, Government personnel, and training participants to support efficient training operations.

The ideal candidate will have experience in training administration, course registration, customer service, and maintaining accurate training records in a military or Government environment.

Key Responsibilities
  • Coordinate student registration and enrollment for National Guard training and education courses.
  • Maintain accurate student records, course rosters, enrollment information, and training documentation.
  • Process registration requests, cancellations, and changes in accordance with established procedures.
  • Respond to Requests for Information (RFIs) concerning training schedules, course availability, enrollment requirements, and registration procedures.
  • Provide customer service and administrative support to students, instructors, and Government stakeholders.
  • Coordinate with course managers and training personnel to communicate class schedules, registration deadlines, and course requirements.
  • Track student attendance, course completion information, and related training records.
  • Assist with preparing course materials, registration reports, and administrative documentation.
  • Maintain organized electronic records and training management files.
  • Identify registration discrepancies and work with appropriate personnel to resolve issues.
  • Support updates to training calendars, student databases, and course management systems.
  • Ensure student information and training records are handled in accordance with applicable Government policies and security requirements.

Required Qualifications
  • Minimum 3 years of customer service experience, including at least 18 months of course registration experience.
  • Experience coordinating training registrations, student enrollment, or similar administrative processes.
  • Experience maintaining student records, course rosters, and training documentation.
  • Ability to track and respond to Requests for Information (RFIs).
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication and customer service skills.
  • Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
  • Ability to manage multiple administrative priorities and meet established deadlines.
  • Ability to work effectively with Government personnel, instructors, and training participants.

Preferred Qualifications
  • Experience supporting Department of Defense, National Guard, or other federal training programs.
  • Familiarity with military training registration procedures and student management systems.
  • Experience working with Learning Management Systems (LMS) or training databases.
  • Experience coordinating instructor-led and virtual training courses.
  • Familiarity with Government training calendars, reporting requirements, and administrative procedures.
Security Requirements
  • Active Secret

Work Location and Travel
The primary duty location is the LTG Herbert R. Temple Jr. Army Readiness Center, Arlington, Virginia. Additional work may be required at Government facilities throughout the National Capital Region.
This is an on-site position. Remote work is not authorized. Government-approved, occasional telework may be permitted.
Travel may be required to support National Guard training and education activities.

About Nationwide IT Services
NIS is a SBA-verified Service-Disabled Veteran-Owned Small Business and an IT and management consulting company. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.  

Our benefits package includes medical, dental, and vision insurance, life and disability insurance, a 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement, along with Pet Insurance.

Salary range $100,000 to $175,000 annually
The salary range is a general guideline. We consider several factors when determining base salary offers, including the position's scope and responsibilities, the candidate's experience, education, and skills, and current market conditions.