hrroles

Learning & Development Executive

PCCW pccw.com Open · verified Oct 19, 2026
Hong Kong, HK, HK Mid-level Learning & Development

At a glance

Mid-level Learning & Development role at PCCW. Hong Kong, HK, HK.

Pay not stated Learning & Development salary

RoleLearning & Development
SeniorityMid-level
LocationHong Kong, HK, HK
PostedSep 19, 2026 · 4w ago
Role brief

hrroles summary, based on the employer's posting.

What you'll do

  • Coordinate learning from needs analysis through course design, delivery and evaluation
  • Organize AI learning initiatives and create resources that help employees adopt AI tools
  • Maintain the eLearning platform, update its content and help users resolve issues
  • Create visual, presentation and video learning materials, and coordinate course logistics
  • Support the Graduate Development Program, employee learning activities and other assigned projects

What you bring

  • A university degree and at least three years of relevant work experience
  • Practical experience delivering training, coordinating programmes or working in learning and development
  • Fluency in spoken and written English, Cantonese and Mandarin
  • Working knowledge of AI tools and digital content creation

Who this fits

This role suits someone who can manage learning projects independently and is interested in AI and digital learning. You’ll need to communicate well, stay organized and take ownership of detailed work.

From the employer

Your Role

  • Support end-to-end learning and development activities, including training needs analysis, programme coordination, course development, delivery, and evaluation.
  • Support AI enablement programme by coordinating learning initiatives, promoting the adoption of AI tools, and assisting in the development of AI-related learning solutions and resources.
  • Explore and apply AI-powered tools to enhance learning effectiveness, learner engagement, and personalized learning experiences.
  • Manage and continuously improve the eLearning platform, including content development, maintenance, regular review, and user support.
  • Develop engaging learning materials and digital content, including visual, presentation, and video-based learning resources.
  • Coordinate learning programmes and related logistics, including scheduling, enrolment, communications, and reporting.
  • Support talent development initiatives such as the Graduate Development Program and other assigned learning projects.
  • Assist in employee engagement or team-based learning activities as required.
  • Participate in ad-hoc projects as assigned.

To Succeed in this role

  • University graduate with a minimum of 3–5 years of relevant working experience.
  • Hands-on experience in training delivery, programme coordination, or learning and development is an advantage.
  • Experience in eLearning content development and AI-based learning tools is highly desirable.
  • Exposure to AI enablement, digital learning, or technology adoption initiatives is an advantage.
  • Excellent presentation, communication and interpersonal skills.
  • Strong sense of ownership, detail-oriented, self-motivated, and proactive.
  • Fast learner with a strong passion for AI, digital learning, and emerging technologies.
  • Resourceful and able to work independently.
  • Relevant skills and practical knowledge in AI tools and digital content development.
  • Experience in using Canva, iSpring, or other AI tools for visual and video content development is an advantage.
  • Proficient in spoken and written English, Cantonese, and Mandarin.