Program Manager, People Programs
At a glance
Manager-level People Operations & HRIS role at Prosper. San Francisco · full-time · $116,000–$145,000 base.
hrroles summary, based on the employer's posting.
What you'll do
- Run employee listening through engagement surveys, pulse checks and exit feedback, then turn findings into actions for leaders and managers
- Improve onboarding resources and workflows so hybrid and remote hires feel informed and connected from their first day
- Maintain the company performance system and coordinate review cycles, goal setting and calibration with HRBPs
- Build manager workshops, learning paths and career resources around capability gaps, and create practical feedback toolkits
- Set measures such as participation, eNPS, retention and cycle completion to assess program results
What you bring
- At least five years in HR, People Operations or employee program management, including two years in relevant people programs
- A bachelor's degree is required
- Hands-on work coordinating performance processes, calibration or goal-setting frameworks
- Experience taking programs from initial design through rollout, including change management and communications
- Strong survey analysis, facilitation and internal writing skills, with experience incorporating inclusion principles and supporting ERGs
Who this fits
This manager-level role suits someone who can lead employee programs from design to rollout and work closely with HRBPs, people leaders and executives. The position is hybrid, with two days each week in the San Francisco office.
From the employer
Your role in our mission
As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.
How you'll make an impact
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Drive Employee Feedback & Action: Manage employee listening strategies (engagement surveys, pulse checks, exit insights). Translate complex survey data into actionable strategies for executive leadership and people managers.
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Optimize Onboarding & Hybrid Connection: Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one.
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Enable Performance & Growth: Develop and maintain company-wide performance system. Partner with HRBPs to facilitate seamless performance cycles (OKRs, quarterly performance reviews, calibrations). Create lightweight toolkits to help managers give actionable feedback.
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Scale Manager & Team Enablement: Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources.
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Measure Program Effectiveness: Establish clear program success metrics (participation, eNPS, retention, cycle completion).
Skills that will help you thrive
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Experience & Education: 5+ years in HR, People Operations, or Employee Program Management, with 2+ years directly involved in engagement, performance management, employee experience, or talent development programs. Bachelor’s degree required.
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HRBP & Leadership Collaboration: Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs.
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Performance & Goal Systems: Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks).
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End-to-End Ownership: Proven track record of taking program concepts from initial design to full rollout, including change management and communications.
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Analytical & Empathetic: Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions.
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Strong Communication & Facilitation Skills: Comfortable leading manager workshops, and writing clear internal communications.
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Inclusion Mindset: Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs.
Resources to help you prosper
- A hybrid connection: We believe in the "best of both worlds" - a hybrid environment (2 days/week in our SF office) that balances high-touch collaboration with the flexibility of remote work
- Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
- Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
- Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace
Interview process
- Our interview process is designed to be transparent, respectful, and positive. Here's what to expect:
- Recruiter Call: A brief screening to discuss your experience and initial questions.
- Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member.
- Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises.
- Final Round: Discussion with a department head/executive.
About Us
Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.
We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all! Our Values- Diversity expands opportunities
- Collaboration creates better solutions
- Curiosity fuels our innovation
- Integrity defines all our relationships
- Excellence leads to longevity
- Simplicity guides our user experience
- Accountability at all levels drives results
*All personal loans are made by WebBank.
¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.