HR Advisor
At a glance
Mid-level HR Business Partner & Generalist role at Puig. London · no salary stated · we estimate £43,125–£61,875.
Puig has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Guide managers and team members through employee relations issues, from absence and performance concerns to disputes and family leave
- Take charge of cases for your client group, escalating complex matters to the Senior HR Business Partner when needed
- Coordinate case meetings and paperwork, maintain case trackers, and keep employee files accurate and GDPR compliant
- Train line managers on HR fundamentals, answer inbox questions, and track probation reviews with managers
- Support payroll, hiring, onboarding and exits, then use exit feedback to identify trends in engagement and turnover
What you bring
- You have relevant experience in a comparable role and industry, with employee relations casework and advisory experience
- You understand HR processes, systems and practice, and bring accuracy plus strong planning and organisation
- CIPD study or an equivalent qualification is preferred, including if you are still working toward it
Who this fits
This suits someone who can work collaboratively with managers and the wider HR team while handling employee relations work independently. The role is a twelve-month maternity contract, based at the London HQ, with three office days and two home-working days each week. You’ll also visit stores to build relationships with the retail team.
From the employer
Who we are
Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.
With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.
The Opportunity
We have an opportunity for a HR Advisor to join us on a 12 month maternity contract. This role provides a high quality generalist service for our team members in the UK, working collaboratively with our managers to support the in the delivery of their people plans with plenty of opportunity for you to make an impact and shape the people experience for the PUIG UK Market.
This role is based in our London HQ and is a hybrid role working three days in the office and two days from home.
What you'll get to do
- Provide advice across all areas of ER including: absence management, dispute resolution, performance management, disciplinary, mediation, maternity leave, paternity leave, and flexible working
- Fully manage the ER cases within the client group with the support of the Senior HR Business Partner where needed or as an escalation point for complex cases
- Be actively involved in coordinating and attending meetings, and ensuring any letters or accompanying paperwork is generated in a timely manner
- Work closely with key stakeholders to ensure consistency of process delivery and team member experience and to ensure department goals are met
- Maintain ER knowledge to advise correctly, and complete the ER trackers to ensure the correct internal audit trail
- Design and deliver HR fundamentals training with for line managers
- Look after the HR email inbox, responding to queries in a timely manner
- Track probationary periods and work with managers to ensure that the correct process is followed and underperformers are being effectively managed during their probationary period
- Manage the e-files and ensuring the correct documentation is saved, up to date and GDPR compliant
- Work closely with the People Services Team to ensure there are no issues with the monthly payroll, pay and benefits and to facilitate the onboarding and leaving processes
- Support the Talent Acquisition team with shortlisting and interviewing for roles as required, including attendance at careers fairs and assessment centres
- Ensure exit interviews are taking place and seek feedback on these in order to spot trends and support with decreasing turnover and increasing engagement
- Maintain the HR Hub platform (HR local intranet site) ensuring that any changes in polices or process are reflected in the tool, and that the content remains engaging and relevant for our teams
- Actively participate in Wellbeing initiatives for our teams, supporting general wellbeing across the business
- Support the wider HR team with any ad-hoc initiatives and projects
- Spend time out in the field, building relationships with the retail team through store visits
We'd love to meet you if you have
• Relevant experience in a similar role and industry and, ideally, CIPD qualified or equivalent or working towards a qualification• Excellent understanding of HR processes, systems and practice, and experience with employee relations cases and advice
• High accuracy and attention to detail
• Proven planning and organising skills
• Ability to work and react quickly to a dynamic, fluid environment
• Ability to influence to maintain consistency of our processes and achieves credibility through delivering great service and challenging where necessary
• Passionate about wellbeing initiatives including recognition, engagement, celebrating each other, DEIB initiatives and development
• Awareness of the importance of maintaining integrity through HR processes
• Motivation and drive to continually improve service delivery and ability to solve problems and propose effective solutions
• A collaborative and team focused approach
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
WHAT YOU’LL LOVE ABOUT US
- An entrepreneurial, creative and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package