HR Operations Coordinator
At a glance
Mid-level People Operations & HRIS role at Riser Fitness. Costa Mesa · full-time · no salary stated · we estimate $90,106–$142,500 across the United States.
Riser Fitness has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Process new-hire setup, employee changes, leave administration and offboarding in Rippling, keeping records accurate
- Collect and check employment paperwork, send employee communications and follow up on incomplete items
- Track leave dates and documentation, update leave status, and route pay or benefits changes to the right teams
- Triage the HR inbox, answer routine questions, and escalate requests that need further review
- Maintain audit-ready personnel files and lifecycle trackers, flagging overdue items and upcoming deadlines
What you bring
- At least two years in HR, HR administration or a related field is preferred
- Experience with Rippling or a similar HR information system is preferred
- You can manage multiple employee transactions and deadlines while protecting confidential information
- Clear written and spoken communication for employee questions across onboarding, changes, leave and departures
Who this fits
This hands-on administrative role suits someone comfortable following established processes and managing employee records through the full lifecycle. You’ll work from the Costa Mesa headquarters, Monday through Friday, 9:00 a.m. to 5:00 p.m., with extra hours as business needs require.
From the employer
Position Summary
We're looking for an HR Operations Coordinator to handle the day-to-day processing of employee lifecycle transactions for Riser Fitness, including onboarding, employee changes, leave of absence administration, and offboarding. This is a hands-on administrative role: you'll enter records, collect and verify paperwork, process changes in Rippling, triage the shared HR inbox, and keep employee files organized and accurate from a new hire's first day through their last. You'll take direction from the HR Operations Manager and work alongside Talent Acquisition and Payroll to keep every transaction moving on time.
Core Responsibilities
Onboarding
Process new hire onboarding paperwork and system setup, from offer acceptance through Day 1
Enter and update new hire records in Rippling, including personal information, compensation, and job details, as directed by the HR Operations Manager
Collect and verify new hire documentation, including I-9s, tax forms, and employment eligibility paperwork
Send new hire paperwork and welcome communications, and follow up to make sure everything is completed on time
Request system and platform access (Rippling, email, and studio-level tools) and coordinate equipment issuance for new hires ahead of their start date
Employee Changes
Process pay, title, position, and location changes in Rippling as directed by the HR Operations Manager
Prepare and send change paperwork (offer letters, addendums, notices) and confirm employee acknowledgment
Update personnel records to reflect approved changes and confirm accuracy against source approvals
Route compensation or classification changes to Payroll and confirm they land in the correct pay cycle
Leave of Absence (LOA) Administration
Process leave of absence requests and paperwork, including FMLA, state-mandated leave, and personal/medical leave
Track LOA dates, required certifications, and deadlines, and follow up with employees and managers on outstanding documentation
Update Rippling records to reflect leave status, and route leave-related pay and benefits changes to Payroll and Benefits
Send leave-related communications, including approval notices and return-to-work confirmations
Maintain the LOA tracker and flag upcoming leave starts, returns, or expirations to the HR Operations Manager
Offboarding
Process offboarding paperwork and checklist items for departing employees, including exit documentation
Deactivate system and platform access and confirm return of company equipment on or before the last day
Coordinate with Payroll to ensure final pay and benefits cessation details are handed off accurately
Update personnel records to reflect termination details and rehire eligibility as directed
HR Inbox Triage
Monitor the shared HR inbox and triage incoming requests, routing each to the correct owner (Payroll, Benefits, HR Operations Manager, or self)
Respond directly to routine employee and manager questions on lifecycle, LOA, and general HR topics, escalating anything unclear
Track inbox turnaround and flag aging or unresolved requests
Keep saved replies and inbox documentation up to date so responses stay consistent and on time
Records & Compliance
Keep personnel files organized, complete, and audit-ready across all lifecycle stages
Track checklist completion for onboarding, changes, LOA, and offboarding, and flag outstanding items
Assist with I-9 re-verification and other compliance paperwork as deadlines come up
General
Answer routine employee and manager questions on lifecycle transaction status, escalating anything unclear to the HR Operations Manager
Keep lifecycle trackers and shared documentation up to date
Provide general administrative support to the HR Operations Manager as needed
Required Qualifications
2+ years of experience in HR, HR administration, or a related field preferred
Experience with Rippling or a comparable HRIS platform preferred
Comfortable with data entry and processing multiple employee transactions at once without missing deadlines
Clear written and verbal communication, especially with employees during onboarding, changes, LOA, and offboarding
Ability to handle confidential employee information with discretion
Preferred Qualifications
Familiarity with I-9 and employment eligibility verification requirements
Familiarity with leave of absence administration, including FMLA and state leave programs
Experience supporting employee lifecycle transactions in a multi-location or multi-unit environment
- Comfortable following established checklists and processes in a fast-paced environment
Compensation:
- This position offers an hourly wage of $25 - $28/hr
Location & Schedule:
- This role is based out of our HQ office in Costa Mesa, CA
- Monday–Friday, 9:00am–5:00pm, with additional hours as needed based on business needs