Benefits Coordinator
At a glance
Mid-level Compensation & Benefits role at S&A Group. Shreveport · full-time · $50,000–$65,000 base.
hrroles summary, based on the employer's posting.
What you'll do
- Call prospective and current clients to answer questions and explain service and benefit choices
- Handle account questions, updates, and billing concerns, then suggest options suited to each client's needs
- Record client conversations accurately and keep account records current
- Use the required workflows and communication standards when supporting clients
What you bring
- A high school diploma or GED is required
- You have access to a computer, dependable internet, and a quiet place to work
Who this fits
This mid-level role suits someone who communicates clearly by phone and stays organized, dependable, and detail-focused. Louisiana residents only. Telesales, customer service, account management, or client support experience is preferred.
From the employer
S&A Group | Louisiana Residents Only
S&A Group is growing its team and seeking qualified professionals for a Benefits Coordinator role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.
This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth.
About S&A Group
S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.
Compensation
- $50,000–$65,000+ annually (performance-based)
- Additional bonus opportunities available
- Performance based company trips
Key Responsibilities
- Communicate with prospective and current clients by phone
- Explain service and benefit options clearly and professionally
- Assist clients with account-related inquiries, updates, and billing concerns
- Recommend suitable solutions based on client needs
- Accurately document client interactions and maintain records
- Follow company procedures, workflows, and communication standards
Qualifications
- Experience in telesales, customer service, account management, or client support preferred
- Strong communication, interpersonal, and phone skills
- Organized, dependable, and detail-oriented
- Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
- High school diploma or GED required
Why Join Our Team?
At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.