Human Resource Business Partner - Field Operations
On-site Arusha Full-time Mid-level HR Business Partner & Generalist
At a glance
Mid-level HR Business Partner & Generalist role at Sun King. Arusha · full-time.
Pay not stated HR Business Partner & Generalist salary
RoleHR Business Partner & Generalist
SeniorityMid-level
LocationArusha
WorkplaceOn-site
EmploymentFull-time
PostedJan 27, 2026 · 8mo ago
Role brief
hrroles summary, based on the employer's posting.
What you'll do
- Partner with field managers on staffing plans, performance and engagement, and connect HR work with other departments
- Handle field employee cases involving grievances, discipline, attendance, sick leave and misconduct; coach managers on fair documentation
- Run goal setting, appraisals and improvement plans, while organizing engagement efforts for field staff
- Oversee hiring and onboarding for field roles, including policy induction and employee learning opportunities
- Keep field records current, check compliance with Tanzanian labour rules, and share workforce trends with leaders
What you bring
- A degree in human resources, business administration, industrial relations or another related field
- Three to five years of progressive HR work, including direct support for field-based or distributed teams
- Hands-on employee relations experience, including disciplinary processes and applying Tanzanian labour law
- Experience supporting sales, operations or agent-based teams, plus high-volume or geographically spread workforces
- Fluent written and spoken English and Kiswahili
Who this fits
This role suits an HR partner who can support a large, distributed field workforce and work directly with its managers and employees. It is based onsite in Arusha.
From the employer
Location: Arusha
The HR Business Partner – Field Operations will act as a strategic and hands-on HR partner to Sun King’s field workforce, including Sales Agents, Store Executives, Regional Business Managers (RBMs), and Area teams. The role is critical in ensuring effective people management, high engagement, compliance with Tanzanian labour laws, and alignment of HR practices with field realities and business objectives.
About the role:
The HR Business Partner – Field Operations will act as a strategic and hands-on HR partner to Sun King’s field workforce. The role is critical in ensuring effective people management, high engagement, compliance with Tanzanian labour laws, and alignment of HR practices with field realities and business objectives.
The HR Business Partner – Field Operations will act as a strategic and hands-on HR partner to Sun King’s field workforce, including Sales Agents, Store Executives, Regional Business Managers (RBMs), and Area teams. The role is critical in ensuring effective people management, high engagement, compliance with Tanzanian labour laws, and alignment of HR practices with field realities and business objectives.
About the role:
The HR Business Partner – Field Operations will act as a strategic and hands-on HR partner to Sun King’s field workforce. The role is critical in ensuring effective people management, high engagement, compliance with Tanzanian labour laws, and alignment of HR practices with field realities and business objectives.
1. HR Business Partnership (Field Teams)
- Partner closely with field team managers to enable workforce planning, performance, and engagement.
- Work with other departments to ensure HR initiatives are integrated and aligned with overall business strategies.
- Serve as the primary HR contact for all field-based employees and managers.
2. Employee Relations & Case Management
- Manage employee relations matters for field teams, including disciplinary cases, grievances, absenteeism, sick leave management, and misconduct.
- Guide field managers on proper documentation and fair, compliant people management practices.
- Ensure consistent application of company policies across all regions.
3. Performance Management & Engagement
- Oversee performance management cycles for field staff, including goal setting, appraisals, and performance improvement plans (PIPs).
- Drive engagement initiatives targeted at field employees to improve motivation, retention, and productivity.
4. Recruitment, Onboarding & Workforce Readiness
- Oversee the end-to-end recruitment process and ensure that the organisation attracts and hires the best talent in the market.
- Ensure effective onboarding and induction of field employees, including policy awareness, code of conduct, and HR processes.
- Facilitate learning and development programs and initiatives that provide internal development opportunities for employees.
5. HR Operations & Compliance
- Ensure compliance with Tanzanian labour laws, internal HR policies, and Sun King procedures.
- Maintain accurate and up-to-date employee records for field teams.
6. Data, Reporting & Continuous Improvement
- Track and assess HR metrics for field teams (attrition, absenteeism, disciplinary cases, engagement trends).
- Provide regular insights and recommendations to HR leadership and business stakeholders.
- Continuously improve HR practices to better strengthen a large, distributed field workforce.
- Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
- 3–5 years of progressive HR experience, with strong hands-on exposure to field-based or distributed teams.
- Proven experience working with sales, operations, or agent-driven field teams.
- Solid experience in employee relations, disciplinary processes, and labour law application in Tanzania.
- Experience supporting high-volume or geographically dispersed workforces is essential.
- Have the ability to communicate with fluency in both written and spoken English and Kiswahili.