DCIM Learning & Development Specialist
At a glance
Mid-level Learning & Development role at Sunbird Software. Sioux Falls · full-time · no salary stated · we estimate $76,570–$118,500 across the United States.
Sunbird Software has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Deliver structured introductory training online and onsite, using the provided lessons and materials
- Help build and refresh learning resources such as guides, slide decks and videos
- Prepare sessions with senior colleagues and keep training records and related documents accurate
- Collect learner feedback, share takeaways and coordinate with internal teams on product changes
What you bring
- You have up to two years of experience in training, teaching or another customer-facing role
- You communicate clearly, present information well and are ready to keep developing those skills
- You can pick up software quickly and stay organized while following processes and deadlines
Who this fits
This entry-level role suits someone building experience in software training and comfortable learning alongside a team. Occasional travel may be needed for onsite sessions, and work hours can include early mornings, evenings or other off-hours. You should be able to sit and work at a computer for extended periods and speak for more than two hours during training or webinars.
From the employer
The DCIM Learning & Development Specialist I is an entry-level role responsible for supporting the delivery of training programs for internal teams and customers. This role focuses on building foundational knowledge of Sunbird’s software and training processes while delivering structured training with guidance.
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Key Responsibilities
· Deliver basic training sessions (virtual and in-person) using established materials and curricula
· Assist in creating and updating training materials, including documentation, presentations, and videos
· Support senior team members in organizing and preparing training sessions
· Maintain accurate training records and documentation
· Gather participant feedback and report insights to improve training programs
· Collaborate with internal teams to stay informed on product updates
· Participate in ongoing learning to build product and instructional knowledge
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Required Qualifications & Skills
· 0–2 years of experience in training, teaching, or customer-facing roles
· Strong communication and presentation skills with a willingness to develop further
· Basic technical aptitude and ability to learn software systems quickly
· Strong organizational skills and attention to detail
· Ability to follow established processes and meet deadlines
· Comfortable working in a collaborative, team-oriented environment
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Additional Information
· Travel: Occasional travel may be required for onsite training engagements.
· Work Hours: Ability to work flexible hours, including early mornings, evenings, and occasional off-hours, to support training schedules and global teams.
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· Physical Requirements:
· Ability to sit for extended periods and use a computer for content creation and training delivery.
· Ability to speak continuously for more than two or more hours during training sessions and webinars.