Associate Training Specialist | Mumbai
On-site Mumbai Full-time Mid-level Learning & Development
At a glance
Mid-level Learning & Development role at TSS Consultancy Pvt. Ltd. Mumbai · full-time.
Pay not stated Learning & Development salary
RoleLearning & Development
SeniorityMid-level
LocationMumbai
WorkplaceOn-site
EmploymentFull-time
PostedSep 25, 2026 · 3w ago
Role brief
hrroles summary, based on the employer's posting.
What you'll do
- Visit client sites to demonstrate the product and discuss how it fits their needs
- Learn clients’ trading, broking, compliance, surveillance and back-office workflows to explain relevant product features
- Record client needs, problems and requested changes, then coordinate follow-up with internal teams
- Help onboard clients, train them on the product and support its ongoing use
- Keep client stakeholders informed while tracking developments in Indian capital markets and regulation
What you bring
- You understand the Indian stock-market ecosystem, trading lifecycle and related concepts such as orders, margins and settlements
- You can explain ideas clearly, present confidently and draw out what clients need
- You can solve problems, manage stakeholder relationships and use Excel and PowerPoint
Who this fits
This mid-level, client-facing role suits someone comfortable with regular client visits and field work. The position is based onsite in Mumbai and involves coordination with Product, Technology, Implementation and Support teams.
From the employer
About Our Company
- TSS Consultancy is a rapidly growing product-based company dedicated to delivering comprehensive solutions tailored to the unique needs of Fintech and Regtech organizations. Our mission is to fight financial crime through innovation and expertise. With a keen understanding of the market, we have developed cutting-edge products that set us apart in the industry.
- Our commitment to excellence has earned us the trust and partnership of some of the most prestigious institutions. We proudly serve 9 out of the top 10 brokers, 4 out of the top 5 private sector banks, and 3 out of the top 4 exchanges. Our client portfolio extends further, including leading financial institutions and regulatory bodies, reinforcing our reputation as a reliable and forward-thinking partner.
- We have our vibrant offices in the cities of Mumbai, Rajkot and Gandhinagar. In our growing presence we currently have our clients across India, South Africa and USA.
For more information : www.trackwizz.com
Key Responsibilities:
- Visit client locations and conduct product demonstrations and discussions.
- Understand clients' trading, broking, compliance, surveillance, and back-office processes.
- Explain how our product features can address client requirements.
- Gather and document client requirements, issues, and change requests.
- Coordinate with Product, Technology, Implementation, and Support teams.
- Support client onboarding, product training, and product adoption.
- Build strong relationships with client stakeholders and ensure effective communication.
- Stay updated with Indian capital-market and regulatory developments.
What We Are Looking For :
- Good understanding of the Indian stock-market ecosystem and trading lifecycle.
- Knowledge of NSE, BSE, brokers, clearing corporations, and depositories.
- Understanding of concepts such as OMS, RMS, orders, trades, margins, positions, holdings, contract notes, and settlements.
- Excellent verbal communication and presentation skills.
- Ability to interact confidently with clients and understand their requirements.
- Good problem-solving and stakeholder-management skills.
- Comfortable using Excel and PowerPoint.
Preferred :
- NISM or other relevant capital-market certification.
- Bachelor's degree in Finance, Commerce, Business, Economics, Computer Science, Engineering, or a related field.
- Candidates should be comfortable with regular client visits and a client-facing/field-oriented role.