Learning & Development Specialist - NSW
At a glance
Mid-level Learning & Development role at 7-Eleven (7Elevenv2). NSW State Office · full-time.
Pay not stated Learning & Development salary
hrroles summary, based on the employer's posting.
What you'll do
- Run classroom sessions and on-the-job training for franchisees and employees on store operations and business management
- Coordinate, create, deliver and assess development programs for franchisees, corporate stores and the support office
- Use adult learning principles and adapt facilitation to participants’ learning styles and knowledge levels
- Review training materials and activities, then share feedback with stakeholders to keep learning engaging
- Coach participants and work with cross-functional teams to support training
What you bring
- You have delivered leadership training to varied audiences and adjusted for different learning needs
- You can manage several programs at once in a fast-moving environment
- You bring strong organisation and attention to detail, and can plan your workload and work independently
Who this fits
This role suits someone who enjoys group facilitation and individual coaching. You’ll report to the NSW Learning and Development Lead and work across franchisees, corporate stores and the support office in New South Wales.
From the employer
- Do you have a passion for training in groups and also one on one coaching?
Play a critical role in supporting the organisation to deliver on capability requirements
Join our team and make a real impact on our customer experience
About the Role:
Learning and Development Specialist's play a critical role in coaching and supporting not only our Franchisees but 7 Eleven employees in store operations and business management principles through both classroom facilitation and on the job training.
Reporting to our NSW Learning and Development Lead, you will be responsible for the successful implementation of all Franchisee, Corporate Store and support office initiatives, specifically in relation to the coordination, design, delivery and evaluation of development programs.
Responsibilities include:
As Learning and Development Specialist you will be accountable for delivered sessions consistently across all programs and for applying a coaching methodology when giving feedback to participants within programs. You will also be responsible for:
- Applying adult learning principles to content and facilitation delivery
- Delivering an adapt facilitation to different learning styles and levels of knowledge
- The ongoing review of training materials and activities including providing feedback to stakeholders to ensure engaging and interactive learning
- Collaborating with various stakeholders to support cross functional teams with training
To be successful in this role you would have:
- Experience in delivering and facilitating leadership programs to different audiences and learning styles
- Demonstrated ability to simultaneously program manage multiple programs in a fast-paced and dynamic environment
- Strong attention to detail and organisation skills.
- Ability to plan workload and work autonomously
- Relevant qualifications at a tertiary level is desirable but not essential
About Us
We are Australia’s largest petrol and convenience retailer, committed to delivering little moments of brightness to the everyday lives of our customers. With over 40 years in Australia, we are proud of our diverse culture, innovation and people orientated organisation. Encompassing our company values in everything you do, we want you to Reach Higher, Do What’s Right, Delight Customers and Thrive Together so we can transform the ordinary, into extraordinary.
We are the extra that transforms ordinary, into extraordinary.
Want to work at 7-Eleven? - Good Call!
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