Senior Specialist, Outsourced Payroll (ADP WFN)
At a glance
Senior Payroll role at Baker Tilly. USA PA Pittsburgh · full-time · $55,000–$91,500 base.
hrroles summary, based on the employer's posting.
What you'll do
- Check client payroll data for errors, then correct discrepancies in each client’s payroll system
- Process payroll by deadlines, updating records and handling bonuses, severance, tax calculations and reconciliations
- Prepare reports covering employee pay, taxes, deductions and employer contributions
- Guide clients on payroll matters, provide software support and identify work outside scope or added service needs
- Support payroll implementations, train clients and help newer teammates build software and process knowledge
What you bring
- At least three years of relevant payroll work
- Experience with ADP RUN and payroll implementation
- A bachelor's degree is preferred, with relevant experience accepted instead; CPP certification is also preferred
- You can manage detail-heavy work for multiple clients under deadlines and communicate clearly in writing and conversation
Who this fits
This senior role suits someone who can balance accurate payroll delivery, client service and support for less experienced colleagues. You’ll need to adapt quickly, manage competing deadlines and learn new systems and processes.
From the employer
Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Responsibilities:
Client Service & Deliverables
- Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
- Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
- Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
Client Service
- Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
- Maintain confidence of employee data by keeping all information confidential
- Accurately convey detailed information in both written and verbal format
- Provide technical software support to clients
- Identify and accurately capture out of scope work
- Identify new opportunities to expand services to clients
Implementation & Technology
- Be an additional resource to the implementation team when needed
- Interview clients to gain understanding of payroll needs
- Manage new client implementation projects, ensuring timely completion and client satisfaction
- Train clients on payroll processes as necessary
Individual and Team Development
- Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
- Provide honest feedback to new hires/less experienced staff in a timely manner
- Help build team capabilities and knowledge by sharing insights and lessons learned
- Research and maintain product knowledge on ADP software platforms
- Maintain current knowledge of local, state, and federal practices and laws
Qualifications:
- 3 years of relevant payroll experience
- Bachelor's degree preferred, experience can be considered in lieu of degree
- CPP preferred
- Experience with ADP RUN software and implementation experience
- Working knowledge of Outlook and Microsoft Office Suite
- Highly detail oriented and focused on accuracy
- Strong organization and time management skills
- Strong adaptability and multi-tasking skills
- Ability to effectively work in a deadline driven environment serving multiple clients
- Ability to provide exceptional client service
- Strong written and verbal communication skills; appropriately and professionally communicates with all levels
- Ability to learn new technology and processes quickly
- Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate