Employee Relations Senior Anlyst
At a glance
Senior Employee Relations & Culture role at BCforward. San Antonio · no salary stated · we estimate $104,839–$149,627 across the United States.
BCforward has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Build an investigation plan for each assigned case, including who to interview and what records to gather
- Assess complex employee relations matters, decide on resolutions and put them into effect
- Keep the person who requested help updated as the case moves toward resolution
- Apply relevant regional policy differences while handling cases in assigned districts
- Use the established tools and processes, seeking guidance or escalating when needed
What you bring
- Experience assessing and resolving complex employee relations investigations
- Ability to create case strategies, gather documentation and implement resolutions
- Ability to pass a background check and drug screen
Who this fits
This senior role suits someone comfortable handling complex, client-facing employee relations cases independently while knowing when to seek advice. The role is onsite in San Antonio and includes responsibility for specific districts.
From the employer
About BCforward
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.
The ER Sr. Analyst assesses and resolves complex investigatory Employee Relations cases that require client facing time, while ensuring consistency and efficiency for the customer.
The ER Sr. Analyst develops a strategy for handling each case; identification of parties to include in the investigation, create and gather documentation, making the determination and implementing resolutions.
The ER Sr. Analyst provides a single point of contact for the service requestor to ensure clear communication with regard to resolution of the request.
The role is familiar with geographical region policy differentiations and manages specific districts.
The role is required to identify, assess and resolve complex cases that have been assigned to them by a centralized ER Case Worker, utilizing the tools and processes set forth. The role seeks advice and escalates issues when appropriate.
Thanks ,
Asma Khan Suri,
317.210.8729....
Must be able to pass a background and drug screen
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