People Operations Manager, OKRs & Performance
At a glance
Manager-level People Operations & HRIS role at Bjak. London · full-time · no salary stated · we estimate £41,500–£51,500.
Bjak has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Run company-wide OKR planning and tracking, then lead the quarterly reviews
- Build and refine performance processes covering reviews, calibration, promotions and career development
- Use people, performance and operational data to spot patterns, assess results and recommend changes
- Create dashboards and reports, and set requirements for HR systems, reporting tools and workflow automation
- Work with leaders to improve team execution, strengthen accountability and apply company values across employee programs
What you bring
- A bachelor's degree or equivalent practical experience
- Background in People Operations, People Analytics, organizational effectiveness, HR strategy or another listed field
- Experience improving performance frameworks, OKRs or organizational processes
- Strong analytical skills and the ability to turn data into practical action
Who this fits
This manager-level role suits someone who can lead company-wide performance cycles while also building processes, analyzing data and managing several initiatives. The position is hybrid in London.
From the employer
About ActAI
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.
Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.
About the Role
You will own the systems, processes and frameworks that drive performance across the company. You will lead company-wide OKR planning and review cycles, design scalable performance management processes, analyze organizational data, and ensure our culture and values are consistently reflected in how we hire, evaluate and develop people.
You will work closely with leadership across the business to improve execution, increase accountability and help teams perform at their highest level.
What You Will Be Doing
Own and continuously improve the company's performance management framework.
Lead company-wide OKR planning, tracking and quarterly review cycles.
Design and implement scalable people processes that improve organizational effectiveness.
Analyze people, performance and operational data to identify trends, measure outcomes and recommend improvements.
Build dashboards and reports that provide meaningful insights into organizational performance.
Define business requirements for HR systems, reporting tools and workflow automation.
Partner with leaders across the company to improve team performance and execution.
Develop frameworks for performance reviews, calibration, promotions and career development.
Drive initiatives that strengthen accountability, ownership and a high-performance culture.
Ensure company values are embedded throughout employee programs, performance evaluations and day-to-day operations.
Continuously identify opportunities to simplify processes, eliminate inefficiencies and improve the employee experience.
Support strategic people initiatives and organizational projects as the company grows.
What You Will Need
Bachelor's degree or equivalent practical experience.
Experience in People Operations, People Analytics, Organizational Effectiveness, HR Strategy, Business Operations, Management Consulting or a related field.
Strong analytical skills with the ability to interpret data and translate insights into action.
Experience designing or improving performance management frameworks, OKRs or organizational processes.
Excellent problem-solving and structured thinking skills.
Ability to write clear business requirements and improve operational workflows.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent communication and stakeholder management skills.
Comfortable working in a fast-paced, high-growth environment with evolving priorities.
High ownership, attention to detail and a bias toward execution.
How We Work
The best products in the world are built by small, highly capable teams.
We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
Interview Process
If there appears to be a fit, we will schedule up to 3 interviews.
Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
We value speed, transparency and decisiveness throughout the process.