Employee Experience Manager

CLO Virtual Fashion is the creator of CLO and Marvelous Designer, the top 3D garment design programs used in fashion, film, and game development. With over two decades of research and development in accurate garment simulation, CLO Virtual Fashion's mission is to empower users at every step of the garment journey, from concept to design, manufacturing to marketing, and fitting to styling.

In addition to 3D garment design software, CLO Virtual Fashion's products include CLO-SET (a digital asset management and collaboration platform), CONNECT (a digital fashion hub and marketplace), and consumer-facing solutions such as e-commerce virtual fittings.

Founded in 2009, CLO's interconnected and ever-growing product ecosystem is built to power the future of everything related to garments.

CLO Virtual Fashion currently has 14 offices located in 12 countries across North America, Asia, Europe, and South America, and continues to expand to serve users around the globe.

Position Overview

We are seeking an Employee Experience Manager to join our fast-moving CLO Virtual Fashion team. While aligning with the Global People & Culture Team, you will be the Culture Evangelist who helps employees align with the company’s mission & vision. Simultaneously, while maintaining seamless communication with the many stakeholders, you need to engage to increase operational efficiencies and create an environment where employees can focus on their own roles and responsibilities.

You’ll click with us if you

• Tend to thrive in dynamic environments and approach challenges with common sense and practicality

• Can keep track of many threads - understanding what must happen in a day, a week, a month - while keeping the company’s core value and each task’s priority

• Possess the empathy and composure to understand and work with people from diverse backgrounds and regions

Responsibilities

• Accurately maintain employee files, update HR policies and create healthy company culture

• Closely collaborate with the Finance & Accounting team on expense overview and tracking

• As a member of People & Culture, collaborate cross-functionally with IT, Finance, and Legal teams to architect office environments and internal programs that authentically embody and reinforce the company’s philosophy

• Work closely with European Employee Experience Managers and global People & Culture members, outline HR/Administrative policies, lead employee onboarding and offboarding programs, implement benefit programs, and design tangible and intangible atmospheres

• Act as a liaison between our global offices to ensure all business processes and relevant paperwork are up-to-date and accurate

• Support global business logistics, including travel coordination, visa processing, and relocation arrangements, to ensure seamless collaboration across global offices

• Facilitate business expansion by managing and allocating tasks among the relevant functions, determining deadlines, and monitoring performance

• Regularly assess office operations processes and assist in revamping them to increase efficiencies

• Manage office environments and infrastructure, overseeing facility maintenance, vendor relations, and procurement processes to optimize administrative costs.

• Review the accuracy of Finance-related documents, ensure the budget, and track expenditures

Requirements

• Min. 1 year of experience in Employee Experience, Office manager or related positions

• A good understanding of administrative tasks, including Procurement, budgeting, and welfare programs, through the lens of employee engagement, ensuring that every touchpoint in the office reflects a cohesive corporate culture

• Extensive experience collaborating with back-office operations to ensure seamless office infrastructure and operational efficiency

• Basic level of understanding of German labor law

• Proficiency with tools such as Google Workplace, MS Office, Slack, or any other communication software

• Sound judgment in a fast-paced, dynamic environment

• Strong verbal and written communication skills

• Willing to travel when needed

• Fluent in English and German, and other languages will be a plus

• Must be a European citizen or have a valid and independent working visa for Germany

Plus if you have

• Proven experience in projects regarding office relocation or global office setup

• Familiar with working in a fast-paced environment and solving ambiguous and complex problems

• Acquainted with HRIS/HRMS systems

• Experience working in a start-up company or collaborating with global teams

Benefits

• Refresh month after every 5 years of employment in the company

• 1 week extra holidays between Christmas and new years

• Company Pension Scheme

• Deutschland Ticket

• Partial Gym Membership Support (Urban Sports Club)

• International + modern working environment

• Young and fast growing team

• Start Up mentality

• Room for growth

• Flexible working hours

Please provide a full CV and cover letter in English (otherwise it won't be considered), including your salary expectations and first possible starting date on Lever.