Employee Experience Manager
At a glance
Manager-level Employee Relations & Culture role at CLO Virtual Fashion. New York · full-time · $60,000–$80,000 base.
hrroles summary, based on the employer's posting.
What you'll do
- Run New York office operations, handling building contacts, lease records, vendor services, supplies and shipment logistics
- Track office hardware and software access, coordinate equipment orders, and keep asset records current
- Set up onboarding and departures, manage employee records and requests, and coordinate engagement activities for the NYC team
- Review operating costs and reimbursements with Finance, and coordinate business travel in line with company policies
- Help align local HR practices with company guidelines and develop shared procedures with global People & Culture and General Affairs teams
What you bring
- Between zero and two years of business experience in areas such as HR, operations, finance or accounting
- Strong planning, analytical judgment and accuracy, with discretion when handling private information
- Clear, composed communication and a collaborative approach to resolving operational issues
- Legal authorization to work in the United States
Who this fits
This is a hands-on manager role for someone comfortable covering office administration, HR operations, employee relations, events and travel coordination. The position is based onsite in New York City, and the employer requires US work authorization without visa sponsorship.
From the employer
Responsibilities
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Workspace Operations: Oversee day-to-day office management and serve as the primary point of contact for the office building management.
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Lease Administration: Maintain central records of lease contracts, review rent/utility invoices against agreed terms with the Finance & Accounting Team.
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Vendor Management: Liaise with external vendors for essential office services to ensure consistently high service standards.
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Logistics & Inventory: Manage inbound and outbound shipments to clients and global offices, ensuring the secure handling of confidential items.
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Office Provisions: Maintain a vibrant workplace environment by managing local procurement and inventory of office supplies, snacks, and beverages.
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Office Events: Support in Plan, organize, and execute in company’s internal/external events.
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Asset Lifecycle Management: Track and maintain precise records for all company assets, including laptops, desktops, and peripheral IT equipment.
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Procurement: Coordinate the ordering and distribution of hardware, technical equipment, and general workplace supplies.
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Software & License Management: POC for tracking centralized software licenses with HQ and managing local licenses by provisioning and granting for team members.
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On/Offboarding: Establish structured onboarding and offboarding procedures to ensure seamless transitions for all NYC office team members. coordinate orientation resources, welcome packages, desk configurations, and IT setups for new hires.
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Employee Engagement & Culture: Being the main POC for the office, managing day to day employee relation matters for the NYC office team. Plan team activities, catered lunches, and cultural initiatives to foster an engaging work culture.
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Company Policy: Support other local P&C members to ensure all internal guidelines are aligned with the company’s organizational playbook and core cultural values.
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Global Strategy: Collaborate with the People & Culture and General Affair team in the global offices to build and standardize company-wide SOPs and Policies.
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HRMS Administration: Maintain accurate employee records while reviewing and approving time-off and work-from-home requests to guarantee data integrity.
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Employee Expense Control: Track and review operational expenses and employee reimbursements in close coordination with the Finance and Accounting team.
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Travel Management: Act as the agile, on-site coordinator for business trips
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Policy Compliance & Tracking: Enforce corporate travel policies and maintain an accurate travel history to track the travel expenses.
Office Management and Facilities Administration
Asset & IT Administration
HR Operations
Budget Management
Business Travel & Expense Coordination
Requirements
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Strong planning and analytical skills with high attention to details
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Ability to exercise discretion with confidential matters 0-2 years professional work experience in a business setting (accounting, finance, operations, HR etc.). Proficiency in MS Office or Any accounting software is a plus.
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Ability to take an initiative in a fast paced, dynamic environment.
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Proactive mindset in identifying potential issues and developing preventative operational frameworks.
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Excellency in professional communication skills, demonstrating composure and clarity in high-pressure situations.
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Collaborative approach to working with cross-functional teams, fostering trust through transparency and dependability.
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Solution-oriented perspective that views operational hurdles as opportunities for process optimization.
Benefits
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Full-time employment
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Medical/Dental/Vision Insurance
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401k Retirement Plan
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Work From Home Allowance
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Commuter Benefits
- Paid-Time Off & Sick Days
- Refresh month for every 5 years of employment