People Partner Senior Officer

Responsibilities:

Employee Relations

• Act as the main point of contact for employees across all departments, ensuring timely communication, guidance, and support.
• Lead and coordinate employee engagement activities and events, gathering insights and feedback to enhance satisfaction and retention.
• Partner with the Internal Communications team to ensure clear, consistent, and engaging communication across the organization.
• Represent the HR department in all internal events, initiatives, and employee-facing activities.
• Support & guide the knowledge hub employees in understanding People & Culture department policies and assist in creating new policies required.
• Act as the primary focal point for expats to support in all related items as in travel arrangements (Flight + Visa), accommodation, schooling, pre-employment arrangements, hiring documents, work permit and family residency.
• Solve employees’ conflicts and provide advice needed.

Employee Data & HR Operations

• Ensure accurate and up-to-date employee data across all HR systems and records.
• Oversee and conduct the onboarding and offboarding processes to deliver a smooth and positive employee experience.
• Manage employee requests, documentation, and transactions in compliance with internal policies and Egyptian` labor laws.
• Serve as the link between the Talent Management and Personnel teams, ensuring alignment and smooth workflow across all HR functions.

Benefits & Employee Support

• Manage corporate mobile plans and accounts, ensuring proper allocation and cost efficiency.
• Coordinate and handle employee investigations, maintaining confidentiality and integrity throughout the process.
• Receives New hires pre-employment medical test results from The Knowledge Hub physician.
• Updates the system by adding new joiners and deleting separated employees.
• Handling medical insurance costs including local & international service providers’ payments & pre- employment medical checkups.

Managing HR Systems & Reporting

• Support the Talent team by providing analytical insights that inform decisions on engagement, retention, and workforce planning.
• Apply problem-solving and critical thinking to address complex employee and operational challenges.
• Uploading new hires’ data on Oracle.
• Handling Oracle ERP System approvals and reports.
• Generating staff attendance report and sending the attendance issue to staff members and P&C payroll.

Job Requirements:

• Bachelor’s degree in business or any relevant major
• 3-5 years of experience in HR related functions
• Good experience with Microsoft Office
• Strong Communication & presentation skills
• Proficient level of English speaking & writing
• Problem Solving skills
• Analytical thinking skills