Remote Benefits Specialist - GA
At a glance
Mid-level Compensation & Benefits role at Globe Life AIL - McQuade Organization. Remote · full-time.
Pay not stated Compensation & Benefits salary
hrroles summary, based on the employer's posting.
What you'll do
- Answer clients’ account questions by phone and online, then explain relevant products and benefit details
- Guide clients through enrollment, plan updates and troubleshooting while clarifying coverage and eligibility
- Keep client and internal support materials current, and work with internal teams to resolve service issues
- Learn client needs and suggest suitable products while staying current on benefit rules and company updates
What you bring
- Clear communication, careful listening and a service-first approach to helping clients
- The ability to work independently and with a team while managing competing priorities accurately
- Basic computer ability, including familiarity with Zoom and CRM platforms
- A high school diploma or equivalent is preferred, but not required
Who this fits
This entry-level role suits someone starting or changing careers who is open to training and mentorship. It is described as remote and based in Decatur, Georgia.
From the employer
Join our team as a Remote Benefits Specialist in Decatur, GA—help families with tailored insurance solutions while enjoying career growth and remote flexibility
Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!
Position: Entry-Level Benefits Representative
We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.
RESPONSIBILITIES:
- Assist current clients via phone and online platforms with account inquiries and product guidance.
- Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
- Support clients through benefits enrollment, changes, and troubleshooting.
- Keep documentation and support resources up-to-date for both internal teams and clients.
- Help identify client needs and offer appropriate product solutions.
- Collaborate with internal teams to resolve issues and improve service delivery.
- Stay informed on industry trends, company updates, and benefit regulations.
QUALIFICATIONS:
- Strong communication and active listening skills.
- A customer-first attitude and genuine desire to help others.
- Self-motivated with the ability to work independently and in a team setting.
- Detail-oriented and able to manage multiple priorities effectively.
- Basic computer skills, including comfort with tools like Zoom and CRM platforms.
- Flexible, coachable, and eager to learn and grow.
Preferred (but not required):
- High school diploma or equivalent (college degree a plus).
- Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!
What We Offer:
- Comprehensive on-the-job training and mentorship.
- A supportive, inclusive work culture.
- Clear pathways for career advancement.
- The opportunity to make a positive impact every day.
Ready to Launch Your Career?
We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative.
Benefits Specialist jobs in Decatur, GA – Apply now for remote opportunities with Globe Life offering training, advancement, and top earning potential.