hrroles

Training Specialist - Remote

Magic, Inc getmagic.com Open · verified Oct 19, 2026
Remote Taguig City Full-time Mid-level Learning & Development

At a glance

Mid-level Learning & Development role at Magic, Inc. Remote, Philippines · full-time.

Pay not stated Learning & Development salary

RoleLearning & Development
SeniorityMid-level
LocationTaguig City
WorkplaceRemote
EmploymentFull-time
PostedSep 11, 2026 · 5w ago
Role brief

hrroles summary, based on the employer's posting.

What you'll do

  • Lead live virtual training each day, keep materials current, and make sessions clear and useful for trainees
  • Score assessments with the rubric, then explain and support your decisions when reviewed
  • Use mock client introductions, interviews, checkpoint results and session notes to judge each trainee’s readiness
  • Coach trainees to provide strategic support and apply Claude to real executive-assistant work
  • Revise training content, delivery and role-play scenarios, and deliver quarterly improvements to engagement or retention

What you bring

  • At least one year of virtual training work with a record of success
  • A recent year or more as a virtual or executive assistant serving US clients
  • Experience conducting practice interviews and giving specific, constructive coaching
  • Daily professional use of Claude, ChatGPT or similar AI tools, plus the ability to teach their practical use
  • Strong spoken and written English, comfort with overnight hours in PHT, and a home internet connection of at least 40 Mbps

Who this fits

This mid-level, full-time in-house role suits someone who can make evidence-based readiness calls, coach directly, and adjust training when it falls short. The schedule is fixed on weekdays from 9 PM to 6 AM PHT. You need a reliable home workspace and the stated internet speed.

From the employer

About Magic

Backed by Y Combinator and Sequoia Capital, Magic has spent 10+ years connecting fast-growing businesses with top remote talent.

Role Overview

This is a full-time, in-house Magic role with full benefits. It's not freelance and not client-placed. You turn new hires into Executive Assistants (EAs) who can hold their own with US clients, and you decide when someone is actually ready, not just "probably ready." You'll run sessions daily, grade against a rubric instead of a hunch, and rework the program whenever it isn't producing. The Assistant Training Manager has your back, but the day-to-day judgment calls are yours.
Schedule: fixed from day one, weekdays, 9 PM – 6 AM PHT.

  • Run daily live virtual sessions for your batch that trainees rate as clear and genuinely useful, not just "completed," and keep every training doc current.
  • Grade every assessment against the rubric, not your gut, and defend the call when it's reviewed.
  • Pressure-test readiness with mock client intro calls and mock interviews, then fold checkpoint scores, mock performance, and session notes into one readiness call per trainee.
  • Coach trainees through the shift from "doing tasks" to "providing strategic support," and teach them to put Claude to work on real EA tasks, not just toy prompts.
  • Rework the program with the Assistant Training Manager, including content, structure, delivery, and role-play scenarios that mirror real client situations. Ship at least one improvement a quarter that measurably moves engagement or retention.
  • Flag performance risks and program gaps early. Go to the Training Supervisor first, and to the Assistant Training Manager for calls only they can make.
  • 1+ year of virtual training experience with a proven track record of success
  • 1+ recent year working as a VA/EA with US clients
  • Experience running mock interviews and giving structured, constructive feedback
  • A real grasp of different learning styles and how to teach to each, not just one script
  • Daily, hands-on use of Claude (or ChatGPT and similar tools) in a professional setting, and the skill to teach others to use AI well in their own work
  • Learning agility: you pick up new tools, processes, and feedback fast, and you adjust how you teach when something isn't working
  • Working knowledge of Google Suite, Discord, and Slack
  • Solid presentation skills in Google Slides, Canva, or similar
  • Fully comfortable with a fixed overnight (PHT) schedule
  • Excellent spoken and written English, clear enough to train and coach EAs who work with US clients
  • WFH setup: reliable home workspace with 40 Mbps internet

Why You'll Be a Great Fit

You grade by the rubric even when your gut disagrees. You can tell a trainee they're not ready yet, and say exactly why, without flinching. When a live session isn't landing, you adjust mid-stream instead of pushing through the slides. You treat AI as a daily work tool and love showing others how to use it well. When something new lands on your desk, you learn it fast and teach it better. You get a kick out of watching someone go from "learning the task" to "owning the outcome," and you stay calm when the clock and the stakes both go up.

Application Process

Application → HR Initial Interview → Skills Assessment → 2nd Level Interview → Final Interview → Job Offer