Human Resources Manager (International Convention Center – Pre-Opening)
At a glance
Manager-level HR Business Partner & Generalist role at PALAZZO HOSPITALITY. Ezulwini · full-time.
Pay not stated HR Business Partner & Generalist salary
hrroles summary, based on the employer's posting.
What you'll do
- Build hiring plans to staff the convention center’s hospitality and events teams
- Run new-hire orientation and oversee employee training and development
- Manage performance reviews, succession plans and leadership development
- Handle employee concerns, disputes and disciplinary processes while maintaining compliance with Eswatini labor rules
- Plan staffing for the hotel’s future operating phase and develop pay and benefits programs
What you bring
- A degree in human resources, business administration or a related area
- At least five years leading HR in hospitality or large-scale operations
- Strong knowledge of Eswatini employment law, workplace relations and HR practices
- Background in organizational development, talent management and workforce planning
Who this fits
This manager role suits someone with senior HR experience who can lead hiring, workforce planning and employee relations. The position is on-site in Ezulwini, Eswatini, and covers the convention center as well as the hotel’s later operating phase.
From the employer
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
Be part of an iconic development set to redefine Eswatini’s business and event landscape.
Lead a world-class team in delivering exceptional experiences.
Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The HR Manager will develop and lead all human resource functions, from recruitment and training to employee relations and compliance, ensuring a high-performance and people-focused culture at both the Palazzo Ezulwini International Convention Center and, later, the hotel.
Key Responsibilities:
Develop and execute talent acquisition strategies to build a top-tier hospitality and events team.
Oversee employee onboarding, training, and development programs.
Foster a positive workplace culture to ensure high employee engagement and retention.
Manage performance evaluations, succession planning, and leadership development.
Ensure compliance with Eswatini labor laws and company policies.
Develop compensation and benefits programs to attract and retain top talent.
Lead employee relations, conflict resolution, and disciplinary procedures.
Prepare the workforce planning strategy for the hotel’s operational phase.
Candidate Requirements:
Bachelor's degree in Human Resources, Business Administration, or related field.
5+ years of HR leadership experience in hospitality or large-scale business operations.
Deep knowledge of Eswatini labor laws, employee relations, and HR best practices.
Proven experience in organizational development, talent management, and workforce planning.
Strong problem-solving and negotiation skills.