Human Resources Business Partner

Job Description

Reporting to the Senior Manager, HRBP, the Human Resources Business Partner will act as the primary HR contact, providing guidance and solutions to business leaders within a specific region while supporting various departments. The ideal candidate will collaborate closely with the HR team to deliver a comprehensive range of HR services to their assigned client groups, covering areas such as employee relations, performance management, compensation, benefits, HR policy, and metrics/reporting.

This position will be based in Ottawa; Extendicare offers a hybrid working environment.

Key responsibilities include:

• Provide specialized and strategic HR guidance to business leaders in resolving employee and labor relations issues.

• Collaborate effectively with business and union partners to address cross-functional tasks and resolve people-related matters, such as grievances and inquiries/disputes from the Ministry of Labor (MOL).

• Partner with HR leadership and client groups to understand operational needs, gather feedback for program design, and develop tailored HR solutions.

• Lead employee incident reviews and investigations in coordination with business leaders to ensure consistent process adherence and thorough due diligence.

• Offer expert advice on workplace policies and procedures and appropriately disseminate knowledge on relevant provincial legislation.

• Facilitate the implementation, interpretation and application of company policies, collective agreements, projects and programs.

• Deliver key projects aligned with business priorities, including conducting root cause analyses, implementing changes, and managing communication and change processes.

• Collaborate with peers and key stakeholders to foster innovative thinking and drive the development of new ideas and processes.

• Develop and facilitate HR-related training sessions for management and supervisors.

• Assess HR approaches and services for business units, identifying needs and gaps, and developing plans to address requirements.

• Proactively analyze key HR metrics such as headcount and turnover, identify trends and issues, and collaborate with the business to implement relevant solutions.

• Maintain current knowledge of HR best practices and emerging trends internally and externally, ensuring that our practices remain relevant, competitive, and aligned with Extendicare culture, values, and employment brand.

• Work with business leaders to raise awareness of HR trends and leading practices, providing insights on areas for improvement or performance enhancement.

• Perform any other duties as required.

What we’re looking for:

• University Degree or College Diploma Program in Human Resources.

• 5+ years of HR/LR work experience within at least 3 years as an HRBP/LR generalist.

• Experience in unionized environment is considered an asset.

• Strong leadership skills, with the ability to thrive in fast-paced environment and driven to deliver results.

• Ability to interact effectively with all levels of the organization.

• Experience in HR policy and practices and employment-related legislation in applicable jurisdictions, including laws pertaining to Employment Standards and Human Rights.

• High energy, strong work ethic, resiliency, versatility and flexibility.

• Excellent organizational, project management and execution skills to ensure successful implementation of HR projects, policies and processes.

• Proficiency in Microsoft Office and HRIS.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Compensation Details

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.