hrroles

Employee Benefits Manager/Sr Manager (Servicing)

PolicyStreet policystreet.com Open · verified Oct 19, 2026
On-site Kuala Lumpur Full-time Senior Compensation & Benefits

At a glance

Senior Compensation & Benefits role at PolicyStreet. Kuala Lumpur · full-time.

Pay not stated Compensation & Benefits salary

RoleCompensation & Benefits
SenioritySenior
LocationKuala Lumpur
WorkplaceOn-site
EmploymentFull-time
PostedJun 11, 2020 · 6y ago
Role brief

hrroles summary, based on the employer's posting.

What you'll do

  • Find prospects and secure appointments, then expand employee benefits business alongside the business development team
  • Build client relationships and spot cross-selling opportunities; work with financial adviser representatives on insurance restructuring
  • Resolve servicing needs for current and new employee benefits clients, and chase unpaid premiums and claims excesses
  • Review chosen markets for group products, meet monthly budget targets, and follow Bank Negara Malaysia rules

What you bring

  • A bachelor’s degree and at least three years working in Malaysia’s insurance sector
  • Experience in insurance broking service, sales management and client interactions
  • Interest in using technology to create new insurance propositions and make processes more efficient

Who this fits

This role suits someone combining employee benefits servicing, client relationships and business development. You’ll work on-site in Kuala Lumpur and report to the Director of Employee Benefits.

From the employer

PolicyStreet held by Polisea Sdn Bhd, is an insurance technology company, incorporated since

December 2016. We are on a mission to make insurance simple, easy and affordable. We are the 1st home-grown InsurTech being awarded the financial adviser approval by Bank Negara Malaysia.

With the founding team’s 50 years’ collective experience in various industries, we are building Malaysia’s first hybrid insurance marketplace whereby Malaysian consumers can make meaningful comparisons of all insurance products available in the market, and make informed purchases within a click and require our expert advisory services for more complex and group insurance products.

Responsible for procuring business, developing relationships and servicing a portfolio of clients and new prospects. Reporting directly to the Director of Employee Benefits whilst working closely with Financial Advisor Representatives of the Company.

Continuous development, and skill sets training available for candidates who may be interested to explore a financial advisory career pathway.

This role too provides exposure to the Insurance Technology world, and knowledge of new methods in providing financial advisory services to clients, using technology as an enabler.

  • Continuously build leads, prospects and ultimately secure the appointment. Develop, secure, and expand EB business aggressively together with the Business Development team.
  • Grow and maintain a good relationship management with clients, with the ability to cross- sell products.
  • Work with financial advisor representatives on prospects insurance restructuring.
  • Assist in servicing related matters for existing and new Employee Benefits (EB) clients.
  • Follow up on outstanding premiums and claims excesses.
  • Identify and analyse selected market segments for various group products.
  • Meet the monthly budget in a timely manner.
  • Ensure BNM regulations and compliance requirements are met.

Bachelor’s degree and minimum 3 years of working experience within the Malaysian insurance industry doing brokering servicing and managing sales and client interaction

Have interest in using technology to build unique propositions for the Malaysian market, and improve insurance process efficiencies