Intake Specialist/Recruiter
At a glance
Mid-level Recruiting & Talent Acquisition role at ReWorks Solutions. Remote, South Africa.
Pay not stated Recruiting & Talent Acquisition salary
hrroles summary, based on the employer's posting.
What you'll do
- Guide new clients through intake, collect and check their documents, then arrange service start dates
- Handle new client questions as the first contact and keep communication timely and professional
- Source and screen candidates, coordinate interviews, and keep applicants informed through hiring
- Support new-hire onboarding and keep client and candidate pipelines current in Monday.com or similar systems
- Track intake and recruiting workflows, follow up with clients, and coordinate staffing needs with internal teams
What you bring
- You have worked in intake coordination, recruiting or customer success, preferably in healthcare or ABA
- You can balance client-facing work with recruiting tasks and stay organized while handling details
- You communicate well, solve problems, and bring strong administrative skills
Who this fits
This remote role combines client intake and recruiting, so it suits someone comfortable switching between both kinds of work. You must work U.S. hours, from nine to five Eastern time.
From the employer
Job Opening: Intake & Recruiter
Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time
Salary: Paid in South African Rands (ZAR)
Key Responsibilities
- Manage the full client intake process, ensuring a smooth and positive experience
- Act as the first point of contact for new client inquiries, providing timely and professional communication
- Collect, review, and organize client documentation accurately
- Coordinate service initiation, including scheduling and internal team communication
- Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
- Support recruitment efforts, including sourcing, screening, and coordinating candidates
- Schedule interviews and manage candidate communication throughout the hiring process
- Assist with onboarding of new hires
- Maintain and update candidate and client pipelines using systems such as Monday.com
- Track and manage workflows for both intake and recruitment functions
- Collaborate with internal teams to ensure staffing and client needs are met efficiently
Requirements
- Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
- Strong communication and interpersonal skills
- Ability to manage both client-facing and recruitment responsibilities
- Highly organized with strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Experience with Monday.com or similar CRM/project management tools (preferred)
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and administrative skills
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.