Campus Benefits Coordinator
At a glance
Mid-level Compensation & Benefits role at Rfcuny. New York · full-time · $71,518–$83,329 base.
hrroles summary, based on the employer's posting.
What you'll do
- Handle health coverage and pension paperwork, then check enrollment reports against the records
- Answer benefits questions through phone, email, written correspondence and in-person conversations
- Investigate issues and work with employees and benefit providers to resolve them
- Explain benefit changes and lead individual or group orientations for campus employees
- Visit campuses with HR colleagues to guide employees and project leads on benefits information
What you bring
- An associate degree or equivalent undergraduate credits in human resources or a related area
- Two years of work in human resources, health or pension benefits, or customer service
- Strong math, computer and customer service skills, plus experience using Word and Excel
- Clear spoken and written communication, sound judgment and the ability to work independently
Who this fits
This mid-level administrative role suits someone comfortable handling benefits inquiries, providing orientations and working with limited supervision as part of an HR team. Campus visits are part of the work, and the role is based in New York.
From the employer
Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).
The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.
We are pleased that you are interested in exploring opportunities to join RFCUNY.
Primary Location:
RESEARCH FOUNDATION OF C.U.N.Y.Bargaining Unit:
Yes
SUMMARY:
This is an administrative staff position reporting to the Assistant Director of Human Resources for Benefits in a team environment, and exercising limited independent judgment in the fulfillment of the duties and responsibilities assigned. This position is responsible for all benefit functions for field employees, including as liaison to our providers for troubleshooting, to other RF departments involved in benefits management, and assisting other HR teams as required.
RESPONSIBILITIES:
Assists the Assistant Director and the HR Benefits Manager in the administration and implementation of benefits, and related issues, as necessary or required
Independently and with limited supervision:
Processes Health Insurance and Pension Documents
Reconciles health insurance enrollment reports
Responds to telephone, e-mail, written or in-person inquiries
Researches information in order to expedite responses
Troubleshoots between clients and RF providers
Communicates changes in any of the Human Resources areas to field personnel
Performs benefit orientations for field personnel at the campuses, as well as at the RF in groups and individually.
Visits campuses with other HR members for the purpose of educating employees and PIs/PDs regarding the proper information needed for benefits
Covers for other Team members in their absence or breaks
Assists other Human Resources Team members to alleviate heavy workloads
Performs other duties and has other responsibilities, as assigned or necessary
QUALIFICATIONS:
Associate’s Degree or equivalent credit hours toward a Bachelor's Degree in Human Resources area or related field from an accredited institution. (Bachelor’s Degree preferred)
Two years of experience in Human Resources/ Health and Pension Benefits/and customer service areas
Excellent Math skills
Excellent Computer skills required (Workday preferred)
Excellent Customer Service skills
Ability to exercise good judgment, solve problems and work independently
Ability to be a Team player
Ability to Instruct
Excellent verbal communication and business writing skills
Detail oriented
Experience with Microsoft Word and Excel is necessary
Pay Range:
$71,518.76 - $83,329.20
RFCUNY Benefits
RFCUNY Employee Benefits and Accruals (link to https://www.rfcuny.org/RFWebsite)
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.