Manager, Payroll Operations
At a glance
Manager-level Payroll role at Scotiabank. Bogota.
Pay not stated Payroll salary
hrroles summary, based on the employer's posting.
What you'll do
- Lead payroll analysts handling time and payroll work, setting priorities and providing day-to-day direction
- Guide the team’s use of case management tools and take on escalated employee inquiries, claims and leave-data issues
- Coordinate employment record preparation every two weeks or when needed, and investigate time and leave discrepancies
- Keep payroll administration, remittances and reporting accurate and compliant with employment rules
- Improve payroll processes, support SAP payroll runs, and complete month- and year-end close reporting as needed
What you bring
- You have two to five years in a supervisory or leadership position
- You hold a post-secondary business or human resources degree, or are pursuing related studies
- You can communicate in English and Spanish, both required for this role
- You bring advanced Excel skills and working knowledge of PowerPoint and Word
Who this fits
This role suits someone ready to lead payroll analysts while handling escalations and payroll operations. It is based in Bogota, Colombia, and requires English and Spanish.
From the employer
Requisition ID: 273278
Thanks for your interest in ScotiaGBS, the best campus in Bogota.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
Purpose
Responsible for leading and managing a team of Payroll Analysts in completing activities related to the payroll processes. This role acts as an escalation point in processing ROE Data, resolving inquiries through the Case Management system, employee claims, leave data discrepancies/errors, and ensures all activities are complete in accordance with the Bank’s policies and procedures, and standard regulations.
Responsibilities
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Provides day-to-day guidance to Payroll Analysts on the proper usage of the case management systems to drive accurate, effective and efficient responses to inquiries from internal and external partners regarding Time & Payroll policies and procedures.
- Leads and manages the team of Payroll Analysts in assisting with activities related to the payroll and time processes
- Facilitates the completion of the Record of Employments (ROE’s) on a bi-weekly or as needed basis
- Facilitates with the investigation of time/leave data discrepancies/errors, resolves errors as required
- Holds self and team accountable for ensuring the accurate administration, remittance and reporting of payroll related activities in compliance with relevant employment standards and legislations
- Provides leadership, guidance, and prioritization for all activities
- Provides expertise on matters related to payroll and time, resolves escalated medium risk inquiries or concerns
- Seeks opportunities to improve/enhance payroll processes and delivery, provides insights and recommending solutions to Sr. Manager, Payroll
- Assist with managing the bi-weekly payroll process using the SAP Payroll System on an as needed basis
- Completes month-end and year-end closings and respective summary reporting on an as needed basis
- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
- Creates an environment in which his/her team pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
- Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
Requirements
- 2 to 5 years of prior experience in a supervisory for leadership role
- Post-secondary degree in Business or Human Resources or pursuing education in related field
- Prior customer service is an asset
- Knowledge of HR foundations
- Deep understanding of Bank policies and procedures
- Strong knowledge of organizational structure and complexity
- People leadership skills including mentoring and training
- Strong verbal & written communication skills (English/Spanish) - Required
- Proven teamwork capabilities; strong relationship management and interpersonal skills
- Strong planning and organizational skills
- Strong and very solid analytical skills, problem solving, critical thinking, and detailed oriented.
- Advanced knowledge of Excel and proficient knowledge of Power Point, and Word.
- Ability to deal with conflict resolution and different personalities
- Attentive to details and deadlines; ability to manage multiple initiatives
- Must exhibit good judgment and authority, along with skills to provide solutions and expertise
Location(s): Colombia : Bogota : Bogota
Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.
At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.