Lead Payroll Specialist
Serviceexperts Open · verified Oct 19, 2026 At a glance
Senior Payroll role at Serviceexperts. Richardson · full-time · no salary stated · we estimate $94,243–$157,167 across the United States.
Serviceexperts has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Run regular, off-cycle and year-end payroll across multiple states in Workday
- Coordinate with HRIS on payroll setup, resolve system issues and improve automated workflows
- Check that time, benefits, bonuses and tax deductions flow correctly into payroll
- Work with payroll tax on tax settings, maintain wage-law compliance and perform payroll and SOX control audits
- Create Workday and compliance training, then coach colleagues with feedback to strengthen their work
What you bring
- At least six years of progressive experience in corporate payroll operations
- Hands-on Workday payroll processing at an advanced level
- A bachelor's degree or equivalent experience
- Experience handling multi-state tax compliance, payroll risk, wage laws and complex garnishments
- A record of training, onboarding or leading payroll professionals
Who this fits
This senior lead role suits an experienced payroll specialist who can combine detailed system work with compliance oversight and coaching. The position is based in Richardson, Texas.
From the employer
Welcome!
The Lead Payroll Specialist will manage the execution of end-to-end multi-state payroll operations, ensuring absolute precision and adherence to strict regulatory standards. As our primary system expert, you must possess advanced proficiency in Workday Payroll. Beyond technical execution, you will coach other payroll team members and promote a culture of continuous learning.
Key Responsibilities
Payroll Execution & Workday Management
- End-to-End Processing: Lead the execution of regular, off-cycle, and year-end multi-state payroll cycles using Workday.
- System Optimization: Serve as the Workday subject matter expert, partnering with HRIS team on payroll configuration needs, troubleshooting system errors, and maximizing automated workflows.
- Data Integration: Oversee the accurate integration of timekeeping, benefits, bonuses, and tax deductions into the payroll system.
Compliance & Auditing
- Operational Compliance: Partner with the payroll tax to ensure accurate system configurations for federal, state, and local taxes, while maintaining internal ownership over FLSA standards, wage-and-hour laws, and regular payroll audits.
- Internal Controls: Execute rigorous pre- and post-payroll audits to ensure data integrity and safeguard internal SOX controls.
Coaching & Team Development
- Training Program: Design and deliver training documentation covering Workday procedures, compliance updates, and company policies.
- Performance Support: Provide regular constructive feedback to team members to elevate overall departmental performance.
- Experience: Minimum 6+ years of progressive experience in corporate payroll operations.
- Education: Bachelor's degree or equivalent experience
- System Expertise: Advanced, hands-on experience processing payroll within Workday.
- Regulatory & Compliance Mastery: Proven track record of managing multi-state tax compliance, mitigating payroll risks, enforcing FLSA/labor law adherence, and ensuring precise execution of complex wage garnishments and statutory requirements.
- Leadership Skills: Demonstrated success in training, onboarding, or leading other payroll professionals.
- Analytical Mindset: Exceptional technical problem-solving skills with a focus on data accuracy and root-cause analysis.
- Certification (Preferred): Certified Payroll Professional (CPP) designation is highly desirable.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com