Retail Recruiter / Talent Acquisition Lead, Stores
At a glance
Senior Recruiting & Talent Acquisition role at Thuma. San Francisco · full-time · $90,000–$110,000 base.
hrroles summary, based on the employer's posting.
What you'll do
- Run hiring from sourcing through offer close for busy roles in retail, cafes, customer experience and supply chain
- Build candidate pools across markets, adjusting sourcing methods to keep pace while protecting hiring quality
- Work with hiring and site leaders to plan staffing needs, define strong candidates and keep open roles moving
- Use recruiting metrics, new-hire reviews and exit interviews to spot process improvements and report pipeline health
- Coordinate referral payments with payroll and onboarding handoffs with the People Team
What you bring
- Two to four years of recruiting experience spanning the full hiring cycle, ideally in high-volume hourly roles
- Strong organization and follow-through while handling many open roles and candidates at once
- Clear, proactive communication and comfort advising managers, asking difficult questions and giving feedback
- Interest and experience using AI carefully to make recruiting more efficient without losing the personal touch
Who this fits
This role suits a recruiter who enjoys fast-moving, high-volume hiring and can bring a welcoming approach to candidate interactions. The work is based onsite in San Francisco, with travel and hiring events part of the opportunity.
From the employer
Thuma is looking for a Retail Recruiter / Talent Acquisition Lead to help build the teams that bring our brand to life. You’ll own full-cycle, high-volume hiring across Retail, Cafe, CX, and Supply Chain, partnering closely with leaders to find exceptional people, move quickly, and create a candidate experience that feels as thoughtful as the brand itself. This is a high-energy role for a recruiter who loves building pipelines, solving hiring challenges creatively, and helping a growing business scale without losing quality or hospitality along the way.
You will
- Own full cycle recruiting, including sourcing, screening, interviewing, and closing, for high-volume roles across retail, cafe, CX, and supply chain.
- Build and manage pipelines across multiple markets that can flex to high volume without sacrificing candidate experience or quality of hire.
- Bring a hospitality mindset to every candidate touchpoint.
- Partner with hiring managers and site leaders to forecast hiring needs, calibrate on what "great" looks like, and keep req pipelines moving.
- Diversify new sourcing channels and iterate approaches, bubbling up learnings and guidance for expansion.
- Track new hire review cycles and exit interviews to identify areas for improvement.
- Represent the Thuma brand in every candidate interaction.
- Partner with payroll on referral bonus tracking and processing.
- Manage a large, fast-moving req load with strong organization and follow-through.
- Advise hiring managers on hiring decisions and process improvements rather than just taking intake orders.
- Use AI tools as part of your everyday workflow, from sourcing and screening to scheduling and reporting, to work faster without losing the personal touch.
- Track and report on pipeline health, time-to-fill, and other recruiting metrics.
- Work with the People Team on and support onboarding handoffs to ensure a smooth transition from candidate to new hire.
- Support onboarding and orientation for new markets, and flex to support corporate roles as needed.
This might describe you
- 2-4 years of full cycle recruiting experience, ideally in high-volume hourly hiring for retail, hospitality, food & beverage, CX, or supply chain.
- You understand taste, design, luxury and our brand.
- You are comfortable asking the hard questions, giving feedback and are a strong communicator: proactive, detailed, and timely.
- A natural innovator, energized by solving high-volume hiring challenges creatively rather than running the same process on repeat.
- Exceptional organizational skills, able to manage a large volume of open reqs and candidates at once without dropping details.
- Warm, positive energy that comes through in every candidate interaction, and a genuine passion for talent and helping people find roles where they'll thrive.
- Experience and interest in using AI tools thoughtfully and appropriately to improve recruiting efficiency and candidate experience.
- Experience with Rippling ATS is a plus.
- Excited about the opportunity to travel, plan hiring events and expand our brand!
- 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
- Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
- Equity: Participation in employee stock option plan.
- Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility—flexible hours, flexible PTO, and a culture that supports both focus and balance.
- Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.
- Employee Discount**: 40% off almost all Thuma products.
- Cell Phone Stipend: $100 per month to support work-related phone use.
- Commute Reimbursement: Up to $150 per month for commuting to our office.
- Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
Who We Are
Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.