People Business Partner
At a glance
Mid-level HR Business Partner & Generalist role at Welcome Break. Welcome Break Support Centre · up to £50,000 base.
hrroles summary, based on the employer's posting.
What you'll do
- Handle employee relations, including performance, absence, wellbeing, disciplinary and grievance cases
- Support training, recruitment, succession planning, pay and benefits, and organisational design
- Use reporting and employee insights to inform engagement, culture and the people strategy
What you bring
- You have substantial HR or people experience in hospitality or retail
- You bring operational HR experience in a fast-paced, customer-focused setting with high staffing volumes
- You know employment law well and have handled a range of people cases
- CIPD Level 5 is preferred, with interest in progressing toward Level 7
Who this fits
This field-based, full-time role covers sites in the North, around Leeds and Manchester, with hybrid working. It suits an operational HR partner comfortable supporting a multi-site, fast-paced environment.
From the employer
People Business Partner
Field-Based Role – North (Leeds Manchester area)
Salary – up to £50,000 p/a (depending on experience)
Bonus scheme
Car Scheme / Opt-out payment
Full-time role, hybrid working
We’re looking for a People Business Partner (HR Business Partner) to join our People Team and play a key role in empowering our people.
Our People team’s core belief is that the employee experience should match our member's and customer’s experience.
Welcome Break is growing. We’re redefining our regions and need a People Business Partner to look after our sites in the Midlands.
What will your role look like?
You will be responsible for:
- Employee Relations
- Training and Development
- Resourcing and Succession
- Pay and Benefits
- Organisational design
- Reporting and Employee Insights
- Culture and Engagement
- The People Strategy
About you
Ideally we are looking for someone who has:
- Strong HR or People experience within a hospitality or retail environment
- Experience working with a multi-site, multi-branded business would be beneficial
- Preferably CIPD qualified to level 5, with a desire to work towards level 7
- Operational HR experience, within a high-volume, fast-paced and customer-focused business environment
- Experience with a range of HR/People cases – including performance management, absence, well-being, discipline, and grievances
- Strong knowledge of employment law
- Experience in training delivery and workshop delivery would also be beneficial
We also have some great benefits;
- Bonus Scheme
- Company Car Scheme, or equivalent Opt Out payment
- Private Healthcare scheme provided by Vitality
- 33 days Holiday (inc. BH) - entitlement increases with service
- Pension Scheme. 4% employer, 5% employee contribution.
- Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies
- Career progression and brilliant training programmes
- Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including e-bikes
- Free onsite parking at all Welcome Break sites
- Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK.
When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Internally we call this position People Business Partner but you may also have experience as a HR Business Partner, Senior HR Business Partner, ER Business Partner and People Partner or Human Resources Business Partner
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HR Business Partner & Generalist
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