Workday Payroll, Absence and Time Tracking Consultant - Global AMS (Application Managed Services)
At a glance
Mid-level Payroll role at Collaborative. Remote, Canada · full-time · CA$124,717–CA$159,040 base.
hrroles summary, based on the employer's posting.
What you'll do
- Handle functional and technical Workday work for assigned accounts across Payroll, Absence and Time Tracking
- Work with the global delivery team on daily requests, incidents and root-cause investigations
- Maintain Workday reporting, business processes, security, data loads and audits
- Build dashboards that help improve Workday use and give HR and business teams useful measures
- Coordinate stakeholders, resolve client issues affecting scope or timing, and support on-call coverage when needed
What you bring
- At least three years configuring Workday HCM, Payroll, Absence and Time Tracking, plus client-facing managed-services work in a global delivery model
- You hold Workday certification
- A bachelor’s degree or equivalent experience
Who this fits
This mid-level role suits a Workday professional who can manage several tasks, solve complex incidents and work with clients and a global delivery team. On-call support and holiday coverage are part of the role when required.
From the employer
The Workday Payroll, Absence and Time Tracking Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday Payroll, Absence and Time Tracking Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.
Responsibilities:
- Onshore Consultant who works on Functional/Technical workstream for the assigned set of accounts, specifically in Payroll, Absence & Time Tracking.
- Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements
- Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis, and other work requests
- Provides on-call support and holiday coverage as required
- Deep knowledge in SLA constructs and adherence
- Coordinate with external and internal stakeholders to create high business impact.
- Contribute to the operational efficiency of the Workday practice.
- Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
- Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
- Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
- Ensures system design fits the needs of the user.
- Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
- Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
- Drive continual business processes improvements throughout the organization
Skills & Requirements:
- Bachelor’s degree or equivalent experience
- Minimum of 3 years of Workday HCM, Payroll, Absence and Time Tracking Configuration experience and experience in client facing roles handling managed services in a global delivery model
- Must be Workday Certified
- Able to multitask and perform a variety of duties
- Good communication and interpersonal skills
- Willingness to go the extra mile to solve customer problems.
- Good Analytical skills with ability to solve complex incidents, provide suggestions\best practice
Salary and Other Compensation

The annual salary for this position is between CAD 124,717 - CAD 159,040 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans, as well as benefits that support your physical, mental and financial wellbeing.

Why choose Cognizant:
Entrepreneurial environment that welcomes your ideas
Opportunity to do great work
Outreach programs that support communities and tap into your volunteer spirit
Learning opportunities to help current needs and advancement
Global operations, with opportunities in North America, Europe and Asia Pacific
An abundance of Affinity groups to meet your needs
Cognizant Core Values:
Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
Raise the Bar: We always aim for excellence in how we work and what we deliver.
Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
Do the Right Thing: We all lead with integrity and always make the ethical choice.
Own It: We own the outcomes for our company, colleagues, and community.