Benefits Coordinator-Intermediate
At a glance
Mid-level Compensation & Benefits role at Fa Eomf Saasfaprod1. San Antonio · no salary stated · we estimate $79,319–$135,000 across the United States.
Fa Eomf Saasfaprod1 has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Set patient visits using physicians’ calendars and clinic procedures, then guide patients through arrival and departure
- Confirm patients’ insurance details, obtain approvals and referrals, and serve as the insurance contact for clinic staff
- Take incoming calls, direct callers to the right department, and assess issues through telephone triage
- Collect copays and overdue balances, and provide financial guidance when needed
What you bring
- You can work confidently with Microsoft Office and database software
- You communicate well in speech and writing and work effectively with others
- You can assess information, coordinate tasks within schedule limits, and respond promptly to urgent needs
Who this fits
This mid-level, onsite role in San Antonio suits someone who enjoys patient-facing service and coordinating clinic work under general supervision. You may need to protect UT San Antonio systems and infrastructure in line with Texas EO-GA-48.
From the employer
Verifies and/or obtains all benefits insurance information for patients.
Obtains authorizations and referrals.
Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
Manages patient appointments according to the physician's schedules and/or protocols.
Performs all other duties as assigned.
- Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way.
- Demonstrates analytical thinking this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
- Proficient computer skills using Microsoft Office and database programs.
- Excellent verbal, written and interpersonal communication skills.
This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.
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