Executive - Human Resource
India Full-time Mid-level HR Business Partner & Generalist
At a glance
Mid-level HR Business Partner & Generalist role at Fa Erqf Saasfaprod1. India · full-time.
Pay not stated HR Business Partner & Generalist salary
RoleHR Business Partner & Generalist
SeniorityMid-level
LocationIndia
EmploymentFull-time
PostedJul 14, 2025
Role brief
hrroles summary, based on the employer's posting.
What you'll do
- Learn how client delivery processes work, then use that knowledge to support contract consultants across assignments
- Welcome new hires with an orientation on benefits and policies, and coordinate delivery of their work equipment
- Work with HR and finance to resolve questions about benefits, expenses, payroll, time off and invoices
- Call consultants regularly to hear concerns, handle client escalations and explore referrals or next assignments
- Update consultant records and client VMS profiles, coordinate departures and asset returns, and maintain TMS procedures
What you bring
- You can maintain accurate client and consultant records, including meaningful notes about consultant conversations
- You can coordinate with HR, finance and IT to resolve consultant needs and prepare for assignment changes
Who this fits
This role suits someone who enjoys hands-on support for contract consultants, from onboarding through project transitions. Expect regular consultant check-ins and quarterly virtual or in-person relationship-building events.
From the employer
- Learn about and maintain a solid working knowledge of how the Client Delivery Team is structured and operates (process & procedure) to effectively support contract resources at a variety of clients.
- Facilitate onboarding to new hires and provide an in-person or virtual orientation explaining benefits, various policies, and procedures for both Artech & the client they are supporting.
- Work with IT specialists to issue proper equipment to consultants prior to their first day of work.
- Coordinate with HR to answer benefits questions.
- Maintain database for clients and consultants.
- Coordinate the resolution of consultants’ expense reimbursement/payroll/PTO/invoicing issues with finance, utilizing the defined process and procedures.
- Conduct touch-base calls to all consultants on a regular basis to check in, discuss their issues/concerns and inquire about referrals.
- Counsel consultants in case of client escalations and issues.
- Coordinate all consultant terminations/departures, to include notification, asset return (if applicable) and advising on back-fill opportunities.
- Build relationships with consultants and help in redeployment at project end.
- Responsible for updating applicant tracking system to note meaningful consultant communications.
- Responsible for managing all Artech profiles in client Vendor Management System (VMS) tools.
- Conduct quarterly virtual or in-person (if applicable) Happy Hours to build relationships with contractors.
- Create and maintain all TMS SOP documentation.
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