Senior HRIS Analyst - SuccessFactors (Fixed Term)
At a glance
Senior People Operations & HRIS role at Metcash. Macquarie Park.
Pay not stated People Operations & HRIS salary
hrroles summary, based on the employer's posting.
What you'll do
- Resolve level-two and level-three SuccessFactors issues, protecting data quality and keeping the system stable
- Take ownership of difficult access, configuration and platform problems escalated for specialist help
- Assess and test releases, coordinate user acceptance testing, then support the system after changes go live
- Work with People & Culture, IT and vendors on system improvements and HRIS services
- Maintain user guides and support materials, and build capability across the HRIS community
What you bring
- You have served as a functional SuccessFactors expert in a live production environment
- You bring practical Recruitment and Onboarding module configuration and support experience
- You understand HR processes, employee lifecycle information and organisational structures
- You have supported enhancements, upgrades, testing and post-implementation work
Who this fits
This senior, fixed-term role suits an experienced SuccessFactors analyst who can combine hands-on platform support with release work and collaboration across HR and IT. The contract runs for twelve months and the role is based in Macquarie Park, Australia, with hybrid working options.
From the employer
Why You’ll love this role
We’re seeking a Senior HRIS Analyst (SuccessFactors) to deliver expert functional and technical support across our SAP SuccessFactors platform, ensuring system stability, enabling change, and driving continuous improvement in partnership with People & Culture, IT, and external vendors.
Note - this will be a 12 month fixed term contract.
Extra reasons to join us
🌿 Flexibility & balance: Family Friendly accredited employer + hybrid working options
🌟 More time for you: Wellbeing + volunteer days
📚 Grow your career: Ongoing learning and development support
🤝 Inclusive & supportive: LGBTQ+ Bronze & Mental Health Gold employe
- In this Role
• Provide Level 2/3 support for SAP SuccessFactors, ensuring system stability, data integrity, and timely issue resolution.
• Act as the escalation point for complex system, access, and configuration matters across the platform.
• Support system enhancements, configuration changes, and continuous improvement initiatives.
• Lead release activities including impact assessments, testing, UAT, and post-release support.
• Partner with People & Culture, IT, and external vendors to deliver effective HRIS solutions and services.
• Create and maintain user documentation, support resources, and drive capability uplift across the HRIS community
What Are We Looking For?
- Proven experience as a functional SME supporting SAP SuccessFactors in a production environment
- Strong knowledge of Recruitment and Onboarding modules, with hands on configuration and support experience
- Solid understanding of HR processes, employee lifecycle data, and organisational structures
- Experience supporting system enhancements, upgrades, testing, and post implementation activities
- Strong analytical, problem solving, and customer focused service capability
- Ability to collaborate effectively with People & Culture, IT, and external partners in a complex enterprise environment
Be part of something bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O — fuelling an unstoppable network of independents across Australia.
We welcome applications from all backgrounds, including First Nations peoples. If you need adjustments or support during the process, let us know — your privacy and dignity will be respected.
This role is managed by our internal Talent Acquisition team; please no agency enquiries.