Senior Manager, Total Rewards Operations
QVC Group Open At a glance
Senior Compensation & Benefits role at QVC Group. USA, PA, West Chester · full-time · no salary stated · we estimate $108,142–$172,575 across the United States.
QVC Group has not published a salary for this role. The figure below is our estimate, not theirs.
hrroles summary, based on the employer's posting.
What you'll do
- Run day-to-day delivery of compensation, benefits, wellbeing and related employee programs, with accurate and consistent administration
- Improve Total Rewards processes through technology, including finding better ways to use Workday
- Oversee annual pay cycles, benefits enrollment, vendor data feeds, eligibility checks, employee updates and issue resolution
- Coordinate with HR, payroll, finance, legal and vendors to deliver programs on schedule, within budget and in line with priorities
- Help implement program and policy changes, system updates, acquisitions and integrations that affect Total Rewards operations
What you bring
- At least eight years in total rewards, compensation, benefits, HR operations or a related field
- Four or more years handling complex year-end compensation cycles
- Experience with recurring operations, vendor relationships, audits or compliance work
- A bachelor's degree in HR, business or finance, or equivalent professional experience
Who this fits
This senior role suits someone who can lead Total Rewards operations and improve recurring processes. You must live in Delaware, New Jersey or Pennsylvania and work onsite in West Chester several days each month. Relocation assistance is unavailable.
From the employer
Your Opportunity, Your Team
- The Senior Manager, Total Rewards Operations supports QVC, reporting to the Senior Director, Total Rewards, and leads the day-to-day administration, governance, process improvement, and service delivery of total rewards programs. In this role, you'll help ensure compensation, benefits, wellbeing, and related employee programs are delivered accurately, consistently, and in compliance with applicable policies and regulations, while creating a high-quality employee and manager experience.
Where You'll Work
- This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Delaware, New Jersey, or Pennsylvania. Relocation assistance is not available for this role.
What You'll Do
- Lead operational delivery for total rewards programs, ensuring accurate administration of compensation, benefits, wellbeing, and related employee programs
- Develop and deliver a tech-forward strategy to improve Total Rewards processes, including identifying opportunities to better optimize Workday functionality
- Manage recurring total rewards processes such as annual compensation cycles, benefits enrollment, vendor file feeds, eligibility audits, employee communications, and issue resolution
- Partner with HR Business Partners, Payroll, HRIS, Finance, Legal, and external vendors to ensure programs are delivered on time, within budget, and aligned with business priorities
- Support the implementation of new programs, policy changes, system enhancements, acquisitions, integrations, and other business initiatives impacting total rewards operations
What You'll Bring
- 8+ years of relevant experience in total rewards, compensation, benefits, HR operations, or a related field
- 4+ years experience managing complex year-end compensation processes
- Additionally, managing recurring operational cycles, vendor relationships, audits, or compliance-driven activities
- Experience with HR technology platforms such as Workday, ADP, ServiceNow, or similar systems
- Strong knowledge of compensation, benefits, and related compliance requirements, including areas such as ERISA, ACA, COBRA, FLSA, pay equity, data privacy, and wage and hour requirements
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
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