People Operations Specialist
At a glance
Mid-level People Operations & HRIS role at Voyagu. Warsaw · full-time.
Pay not stated People Operations & HRIS salary
hrroles summary, based on the employer's posting.
What you'll do
- Run contractor administration from their start through departure, serving as their main contact
- Check payment data against contracts, rates and approved changes before sending it to Finance
- Prepare monthly payroll files and verify bonuses, incentives, commissions and other variable pay
- Investigate payment mismatches, coordinate timely payouts and keep compensation records ready for audit
- Give Finance cost reports, planned-versus-actual figures and straightforward Excel or Google Sheets dashboards
What you bring
- At least one year in payroll, compensation, finance operations or HR operations
- Practical experience handling payments, payroll information or financial records, plus contracts, invoices or similar documentation
- Strong Excel or Google Sheets skills, including formulas, data checks and basic analysis
- Fluent written and spoken English, with consistent accuracy handling numbers and competing deadlines
Who this fits
This role suits someone who is detail-focused and comfortable balancing payment controls, documentation and reporting workflows. It is a hybrid position based in Warsaw, Poland.
From the employer
Work mode: Hybrid
Reports to: VP Finance
Voyagu is a San Francisco-based travel management company that connects premium travelers with travel experts for better and easier trip planning, booking, and managing.
Being part of a growing billion-dollar travel industry, we already have millions in our revenue and a team of a hundred people with offices in San Francisco, Amsterdam, Warsaw, and Mexico City, and we keep expanding.
Role Summary
- Own end-to-end contractor lifecycle (onboarding to offboarding)
- Act as single point of contact for contractors
- Ensure accuracy and control of contractor compensation and payments
- Support and control payroll-related processes
- Combine operations, documentation, and financial control responsibilities
Payroll & Compensation Responsibilities (Core Focus)
- Own contractor payment process end-to-end (data → validation → payout readiness)
- Ensure full alignment between signed contracts, agreed rates, and actual payments
- Validate payment inputs before submission to Finance (rates, bonuses, adjustments)
- Support preparation of monthly contractor payroll files
- Calculate and verify variable compensation (bonuses, incentives, commissions)
- Track and document all compensation changes (rate updates, one-offs, corrections)
- Identify discrepancies between expected vs actual payments and resolve proactively
- Ensure timely and accurate payouts in cooperation with Finance and external providers
- Maintain structured compensation database (rates, payment terms, history)
- Support audit readiness (all payments must be traceable to contracts and approvals)
Reporting & Financial Visibility
- Prepare regular contractor payroll reports (monthly / ad hoc)
- Provide visibility on total contractor cost (by team / function / geography)
- Track planned vs actual payments and explain deviations
- Maintain structured datasets for compensation and payments
- Support Finance in forecasting contractor-related expenses
- Build and maintain simple dashboards / reports (Excel / Google Sheets)
- Ensure all compensation data is transparent, consistent, and easily reconcilable
Experience Requirements (Must Have)
- 1–2+ years of experience in payroll, compensation, finance operations, or HR operations
- Hands-on experience working with payments, payroll data, or financial records
- Experience working with contracts, invoices, or structured documentation
- Strong Excel / Google Sheets skills (comfortable with formulas, data validation, basic analysis)
- Proven ability to work with numbers accurately and consistently
- Experience managing multiple workflows and deadlines simultaneously
- Strong attention to detail and ability to identify inconsistencies
- Experience working in structured, process-driven environments
- Fluent English (written and spoken)
Nice to Have
- Experience working with Polish payroll or EU contractor setups
- Experience with variable compensation models (bonuses, commissions)
- Experience working with external payroll providers or incubators
- Basic understanding of accounting or financial reconciliation
- Experience building reports or dashboards
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