Regional L&D Manager - MFB - Baroda - Pancham Highstreet - JM
Eofh Open At a glance
Manager-level Learning & Development role at Eofh. Baroda · full-time.
Pay not stated Learning & Development salary
hrroles summary, based on the employer's posting.
What you'll do
- Run the regional training centre and deliver onboarding for new hires, loan officers, branch managers and area managers
- Lead recurring product, process, policy and behavioural sessions, including loan disbursement, documentation and delinquency topics
- Identify learning gaps and audiences, then assess training and build capability across business, compliance, audit, CRM and sales pitch areas
- Use the LMS to deliver classes, keep training records and share reports with head office and regional stakeholders
- Check learning outcomes through assessments, publish monthly dashboards and visit branches for location-specific training
What you bring
- At least three years of experience as a regional trainer
- A postgraduate or graduate qualification in any discipline
- Working knowledge of microfinance business models, processes, policies and products
- Comfort with technology and automation, including IT systems and applications
Who this fits
This manager role suits someone with regional training experience in microfinance. You'll work with regional stakeholders and travel to branches for location-based training.
From the employer
11017
Independently responsible for operational management of training Centre in your respective region.
· Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers
· Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.
· Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience
· Process training on Loan Disbursement Process, Documentation & delinquency.
· IT Systems & application training, Different APIs,
· Collaborate with regional stakeholder and socialize learning journeys amongst region.
· Measure learning effectiveness through periodic interventions and assessments.
· Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders
· Publishing monthly training dashboard.
· Visiting branch's for location based training
· Reward & Recognition
· Should be well versed with MFI / Microfinance industry
Min 3yrs exp + Experience as a Regional Trainer
Must be familiar about Microfinance business models, process, policy & Product
Key Skills
Well versed with understanding of Microfinance Industry
Good acumen of technology and automation.
Education Post Graduate/ Graduate in any discipline
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