Regional L&D Manager - MFB - Ranchi - Satya Ganga Arcade - JM
Eofh Open At a glance
Manager-level Learning & Development role at Eofh. Jharkhand · full-time.
Pay not stated Learning & Development salary
hrroles summary, based on the employer's posting.
What you'll do
- Run the regional training centre and deliver onboarding for new hires, loan officers, branch managers and area managers
- Lead monthly induction and refresher sessions covering products, processes, policies and workplace behaviours
- Identify training needs and audiences, assess learning, and build capability across business, compliance, audit and sales topics
- Teach loan disbursement, documentation, delinquency and relevant IT applications, then check learning through assessments
- Maintain LMS training records, share reports with head office and regional stakeholders, and publish monthly dashboards
What you bring
- At least three years of experience, including work as a regional trainer
- A graduate or postgraduate qualification in any discipline
- Knowledge of microfinance models, processes, policies and products, plus confidence with technology and automation
Who this fits
This manager role suits someone who can run regional training independently and travel to branches to deliver location-based sessions. You'll work with regional stakeholders and report training information to head office.
From the employer
Independently responsible for operational management of training Centre in your respective region.
· Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers
· Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.
· Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience
· Process training on Loan Disbursement Process, Documentation & delinquency.
· IT Systems & application training, Different APIs,
· Collaborate with regional stakeholder and socialize learning journeys amongst region.
· Measure learning effectiveness through periodic interventions and assessments.
· Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders
· Publishing monthly training dashboard.
· Visiting branch's for location based training
· Reward & Recognition
· Should be well versed with MFI / Microfinance industry
Min 3yrs exp + Experience as a Regional Trainer
Must be familiar about Microfinance business models, process, policy & Product
Key Skills
Well versed with understanding of Microfinance Industry
Good acumen of technology and automation.
Education Post Graduate/ Graduate in any discipline
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