Senior Executive, HR Generalist
At a glance
Senior HR Business Partner & Generalist role at EPOS. Kuala Lumpur.
Pay not stated HR Business Partner & Generalist salary
hrroles summary, based on the employer's posting.
What you'll do
- Run employee processes from joining through transfers and departure, keeping records and HR system documents accurate
- Help hiring managers post roles, screen applicants, coordinate interviews and manage offers
- Respond to employee questions and support engagement, internal communications and workplace issue handling
- Support appraisal cycles and HR initiatives, including engagement surveys, policy updates and process improvements
- Prepare payroll inputs, administer leave and benefits, and support audits and HR reporting
What you bring
- A bachelor's degree in human resources, business administration or a related area
- Three to six years of experience in generalist HR work
- A solid grasp of HR operations, employment law and sound HR practices
- Clear communication skills and the discretion to protect sensitive information
Who this fits
This role suits a hands-on HR generalist who can support leaders and employees across the full employee lifecycle. It is based onsite in Kuala Lumpur.
From the employer
About EPOS
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
Role Overview
We are looking for a hands-on and proactive HR Generalist to support end-to-end HR operations across the employee lifecycle. This role will partner closely with business leaders to drive HR initiatives, ensure operational excellence, and enhance employee experience.
Key Responsibilities
1. HR Operations & Employee Lifecycle
- Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, and offboarding
- Maintain accurate employee records and ensure proper documentation in HR systems
- Support payroll inputs, leave management, and benefits administration
2. Recruitment & Talent Acquisition
- Support hiring managers in recruitment activities including job postings, screening, interview coordination, and offer management
- Work with stakeholders to understand hiring needs and improve time-to-hire
- Ensure a smooth onboarding experience for new hires
3. Employee Relations & Engagement
- Act as a point of contact for employee queries and HR-related matters
- Support employee engagement initiatives and internal communications
- Assist in handling employee relations issues, including disciplinary matters and grievance handling
4. Performance Management & HR Programs
- Support performance review cycles and track completion of appraisals
- Assist in implementing HR policies, frameworks, and initiatives
- Drive HR projects such as engagement surveys, culture initiatives, and process improvements
5. Compliance & Policy Management
- Ensure compliance with local labour laws and internal HR policies
- Support audits and ensure proper HR documentation and reporting
- Maintain and update HR policies and employee handbook
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 3–6 years of HR generalist experience
- Strong understanding of HR operations, employment laws, and best practices
- Good interpersonal and communication skills
- Ability to handle sensitive information with confidentiality
- Proactive, detail-oriented, and able to work in a fast-paced environment